Network Support Specialist

2 weeks ago


Manchester, United Kingdom Interactive Investor Full time

Role Overview: Interactive Investor is seeking a Network Engineer to join our team, responsible for the proactive support and management of our Network services.

Key Responsibilities:

  • Maintaining availability service levels through proactive management of network components and rapid response through monitoring and alerts.
  • Management of network services and their capacity through regular housekeeping, monitoring, and forecasting.
  • Providing on-site support and administration of production/test environments for the network infrastructure and applications within the remit of the Network Team.
  • Maintaining currency of network components through patching and component lifecycle management.
  • Working with 3rd party maintenance and service providers.

Requirements:

  • Working to a Service First Culture ensuring that IT does all it can to positively impact Customer and Employee satisfaction levels.
  • Build and maintain close working relationships with key IT and business partners to ensure a collaborative working environment.
  • Proactively monitor system health in terms of availability, performance, and capacity – early identification and remediation of potential issues and rapid response and remediation of live incidents.
  • Follow Incident Management processes including prompt escalation of faults and incidents.
  • Plan and implement changes according to Service Management and Change Management processes.
  • Conduct troubleshooting and root cause analysis and make recommendation to prevent repeating issues.
  • Carry out housekeeping and maintenance activities for supported infrastructure and services – maintaining operational supportability, data security, and data integrity through an active currency project.
  • Create and maintain operating documentation.
  • Understand and work to IT Service Levels.
  • Script and automate processes wherever possible – avoiding manual processes and helping to reduce costs.
  • Provide support and assistance to business and IT change projects – managing and prioritising own workload of service tickets and project tasks with support of Team Lead.

Technical Capabilities:

  • Next Gen firewalls with a minimum of 2 years experience of delivery and support.
  • Cisco/Nexus switch and routers with a minimum of 2 years experience of delivery and support.
  • Strong knowledge of OSPF and BGP routing protocols.
  • Administration and management of Juniper switches and access points.
  • IP Access Control Lists and VLAN management.
  • IPSEC and VPN management and configuration.
  • Configuration and administration of network load balancers.
  • Experience of managing a corporate/Guest WiFi Infrastructure.

Personal Attributes:

  • Clear communicator.
  • Strong team player.
  • Passionate and driven for delivering the best outcome.
  • Confident to put forward ideas, thoughts, and concepts for technology improvement initiatives.
  • Decisive and take ownership of outcomes.
  • Not afraid to challenge and be open to challenges.
  • Highly self-motivated and logical thinker.
  • Ability to take on knowledge rapidly, ability to self-learn and discover.
  • Problem solver.

Knowledge and Experience Required:

  • Experience working in a financial or regulated environment.
  • Experience of supporting the critical IT infrastructure of an enterprise digital business.
  • Experience / understands how to establish new processes and procedures.

Benefits:

What We Offer:

  • Award-winning investment platform.
  • Low, flat monthly fee.
  • Widest ranges of investments on the market.
  • Expert team of journalists and regular news and insights.
  • Engaged community of investors.

  • HR Support Specialist

    2 weeks ago


    Manchester, United Kingdom Network Rail Full time

    Job OverviewWe are seeking an experienced HR Support Specialist to join our team at Network Rail.Salary: £40,000 - £50,000 per annumJob DescriptionAs an HR Support Specialist, you will provide proactive, professional HR support to our HR Business Partner teams to enable the delivery of value add HR support and the people plan for the supported...


  • Manchester, United Kingdom Time Specialist Support Full time

    Time Specialist Support is looking for competent, passionate staff in the Manchester to work with autistic children and young people. The job entails supporting young people accessing social activities in the community and support is needed mainly for after school and weekends. **Job Type**: Part-time **Salary**: £11.00-£14.00 per hour Expected hours: 3...


  • Greater Manchester, United Kingdom RedRock Resourcing Full time

    We are seeking a highly skilled Network Support Specialist to join our team at RedRock Resourcing. The ideal candidate will have experience working with Cisco Meraki, Palo-Alto, and Juniper environments, with a strong foundation of networking concepts.The successful candidate will be responsible for ensuring the availability of the regional network,...


  • Manchester, United Kingdom Network IT Recruitment Limited Full time

    Job Title: Senior Network Systems EngineerWe are seeking an experienced Senior Network Systems Engineer to join our team. As a Senior Network Systems Engineer, you will be responsible for designing, implementing, and maintaining large-scale network infrastructure. Your expertise will be essential in ensuring the reliability and security of our network...


  • Manchester, United Kingdom Hamilton Barnes Associates Limited Full time

    We are seeking a highly skilled Senior Network Support Specialist to join our team at Hamilton Barnes Associates Limited. As a key member of our technical support team, you will be responsible for providing expert-level support for our clients' network infrastructure.This is a fantastic opportunity to work with a leading service provider that leverages data...


  • Manchester, United Kingdom RedRock Resourcing Full time

    Network Infrastructure SpecialistRedRock Resourcing is seeking a skilled Network Infrastructure Specialist to join its growing team. The successful candidate will be responsible for ensuring the availability of the regional network and assisting in developing processes and procedures for ongoing management of the regional network environment.Key...


  • Manchester, United Kingdom Network Rail Full time

    Transform the Future of Rail TravelNetwork Rail is at the forefront of technological innovation, and we're seeking a talented individual to join our Digital, Data, and Technology (DDaT) directorate. As a key member of our team, you'll play a crucial role in shaping the future of rail travel by delivering technical leadership and expertise for the delivery of...


  • Manchester, United Kingdom Network Rail Full time

    Transform the Future of Rail TravelNetwork Rail is at the forefront of technological innovation, and we're seeking a talented individual to join our Digital, Data, and Technology (DDaT) directorate. As a key member of our team, you'll play a crucial role in shaping the future of rail travel by delivering technical leadership and expertise for the delivery of...


  • Manchester, United Kingdom CV Library Full time

    Job Title: Network Operations SpecialistCV Library is seeking a highly skilled Network Operations Specialist to join our team. As a key member of our network operations team, you will be responsible for providing support and training to teams while solving critical incidents.Key Responsibilities:Provide level 2 escalation support for network perimeter...


  • Manchester, United Kingdom Network IT Recruitment Limited Full time

    Job Title: Senior Network EngineerWe are seeking an experienced Senior Network Engineer to join our team at Network IT Recruitment Limited. As a Senior Network Engineer, you will play a key role in overseeing and mentoring junior staff to ensure high standards of support.Key Responsibilities:Take full ownership of the scope, design, deployment, and...


  • Manchester, United Kingdom Network Rail Full time

    Transform the railway industry with cutting-edge technology and innovation. As a key member of the DDaT directorate, you will enable our customers and industry partners to thrive in a modern and transformative environment.With a talented and passionate workforce, we foster empowered individuals and teams who understand that technology is the catalyst for...


  • Manchester, United Kingdom Network IT Full time

    Location: Manchester, Greater ManchesterSalary: £50,000 to £65,000 Hybrid Working: 1-2 days in the office  Due to growth and continued success… I’m on the lookout for an experienced Senior Network Engineer.  Do you see yourself as a leader and someone willing to mentor Network Engineers? If the opportunity to recommend the latest and greatest tech,...


  • Manchester, United Kingdom The PSS Group Full time

    Job Title: Network Infrastructure SpecialistJob Summary:The PSS Group is seeking a highly skilled Network Infrastructure Specialist to join our team. As a Network Infrastructure Specialist, you will be responsible for building, operating, and maintaining our clients' core IP, transit, and peering networks.Key Responsibilities:Design and implement network...


  • Manchester, United Kingdom Interactive Investor Full time

    Network Infrastructure SpecialistAt Interactive Investor, we're committed to delivering exceptional customer experiences. As a Network Infrastructure Specialist, you'll play a critical role in ensuring the stability and performance of our network services.Key Responsibilities:Maintain high availability of network services through proactive management and...


  • Manchester, United Kingdom Interactive Investor Full time

    Network Infrastructure SpecialistAt Interactive Investor, we're committed to delivering exceptional customer experiences. As a Network Infrastructure Specialist, you'll play a critical role in ensuring the stability and performance of our network services.Key Responsibilities:Maintain high availability service levels through proactive management of network...


  • Manchester, United Kingdom FJR Group Full time £55,000 - £65,000

    Job Title: Network Systems SpecialistJob Summary: FJR Group is partnering with a prestigious professional services firm to find a talented Network Systems Specialist to join their Manchester team.About the Role: This is an ideal opportunity for someone with global exposure to step into a dynamic role that fosters growth and professional development. The...


  • Manchester, United Kingdom ENGINEERINGUK Full time

    Job Title: Cable SpecialistWe are seeking a highly skilled Cable Specialist to join our team at ENGINEERINGUK. As a key member of our engineering team, you will play a critical role in the installation and maintenance of our fiber optic network.Key Responsibilities:Install and maintain fiber optic cables and infrastructure to ensure high-speed connectivity...


  • Manchester, United Kingdom Hamilton Barnes Associates Limited Full time

    Network Access Solutions SpecialistHamilton Barnes Associates Limited is seeking a highly skilled Network Access Solutions Specialist to join our team in Manchester or Buckinghamshire. As a key member of our team, you will design, implement, and manage network access solutions that meet client specifications, focusing on GPON/XGSPON, OLT equipment, and...


  • Manchester, United Kingdom Hamilton Barnes Associates Limited Full time

    Network Access Solutions SpecialistHamilton Barnes Associates Limited is seeking a highly skilled Network Access Solutions Specialist to join our team in Manchester or Buckinghamshire. As a key member of our team, you will design, implement, and manage network access solutions that meet client specifications, focusing on GPON/XGSPON, OLT equipment, and...


  • Manchester, United Kingdom BT Security Full time

    About the RoleThis is an exciting opportunity to join BT Security as a Network Security Specialist in our DDoS security team. As a key member of our team, you will be responsible for delivering and supporting BT's DDoS platform for our own redside applications, as well as collaborating with our commercial DDoS team to deliver DDoS solutions to our...