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Audio Visual IT Specialist

2 months ago

Barrow, Cumbria, United Kingdom Capgemini Full time

About the Role

Capgemini is seeking an experienced Audio Visual IT Engineer to join our growing End User Experience team. As an AV Engineer, you will play a key role in delivering technical solutions that meet the needs of our high-profile clients.

Key Responsibilities

  • Provide technical support for conference room queries and ensure all incident management and IMAC completion is to SLA.
  • Complete monthly audits of the estate and maintain end-user guides.
  • Complete non-standard requests and project tasks/quotes to completion and within agreed timescales.
  • Ensure all technical solutions are implemented to the highest standard and meet business objectives.

Requirements

  • Expected to have experience in a related IT role (or equivalent).
  • Demonstrate a level of competency through implementation of medium-level fixes.
  • Demonstrate strong interpersonal skills and the ability to communicate with customers.
  • Demonstrate behavioral competencies associated with frequent change, customer orientation, versatility, and organization.

Security Clearance

To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. The successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.

About Capgemini

Capgemini is a thriving company that values diversity, equity, and inclusion. We offer a range of benefits, including a 'learning for life' mindset, access to 250,000 courses, and numerous external certifications. We strive to create a workplace where everyone can bring their whole self to work and feel valued and supported.