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Inside Sales Support Specialist
2 months ago
About FLIR Systems Srl (Italy)
FLIR Systems Srl (Italy) is a leading company in the technology sector, specializing in cutting-edge thermal imaging solutions that enhance perception and awareness. Our products are at the forefront of innovation, providing unmatched capabilities to our customers.
Job Summary:
The Inside Sales Support Specialist will play a crucial role in supporting our sales efforts and driving our business forward. This position will be responsible for providing comprehensive support to a team of sales managers located within the EMEA region. The successful candidate will be involved in a range of activities, including:
- Utilizing market intelligence, online tools, and research skills to identify potential customers and develop a pipeline of sales opportunities.
- Proactively engaging with key stakeholders around the business, including sales, marketing, manufacturing, product-management, and licensing to help overcome bottlenecks and streamline operations.
- Prospecting new customers through lead generation, trade shows, follow-up, and calls.
- Working within a team to drive account planning to drive customer centricity and satisfaction.
- Identifying the correct decision makers within a given business and communicating with the sales team to support focused sales activities.
- Documenting all pertinent customer information and conversations into a CRM system.
- Controlling internal order and internal processes related to a project or large business opportunity.
- Managing sales accounts with full sales responsibility in Europe, including occasional travel.
- Participating in trade shows, large regional, and partner events.
- CRM and price list management, as well as logistics and planning for demo assets around EMEA.
- French and Italian tender qualification and proactive management of tender submission assets.
Job Qualifications:
The ideal candidate will have:
- Experience of five+ years in presales support internationally.
- A minimum of five+ years' experience in high technology capital equipment.
- A university degree in a technical engineering field is preferred.
- Certifications in related technologies would be a plus.
- Willingness to learn new technologies and business.
- Fluency in English and French, with other languages related to territory coverage such as German, Spanish a plus.
- Ability to combine a high degree of project management knowledge with strong sales and communication skills.
- Talented in writing proposals, giving presentations on company products and services, performing system demonstrations, forecasting, and closing transactions.
- Ability to identify, qualify, and capture long-term business.
- Computer literacy, including experience with Microsoft Windows and Microsoft Office software packages.
- Ability to turn a problem into a solution to the benefit of the company and the customer.
Core Competencies:
The successful candidate will possess:
- Bachelor's degree or equivalent experience.
- 2+ years' experience.
- Experience in MS Office, Excel, and PowerPoint. Knowledge of CRM, PBI, and SAP a plus.
- Commercial/business acumen.
- Inter-personal relationship skills.
- Inside sales presentation skills.
- Speaking French and English are mandatory, with any extra language to support the EMEA region a plus.
Nature & Scope:
This position is supported by Teledyne FLIR Commercial Solutions with a direct report to the Science/Automation EMEAI Sales Director.
This job description describes the principal purpose and main elements of the job. It is a guide to the nature and main duties of the job as they exist currently, but it is not intended as a wholly comprehensive or permanent schedule and is not part of the contract of employment.
FLIR Systems Srl (Italy) and all our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules, and regulatory orders. Our reputation for honesty, integrity, and high ethics is as important to us as our reputation for making innovative sensing solutions.
