Technical Support and Client Management Expert

5 days ago


Hereford, Herefordshire, United Kingdom allpay Full time
About The Position

Allpay is currently seeking a highly skilled Client Services Support Advisor to join our team. This role is ideal for someone who is passionate about delivering exceptional customer service and support.

Key Responsibilities:
  • Provide expert-level customer support and service to clients via various communication channels.
  • Address client queries and resolve issues in a prompt and professional manner.
  • Work closely with internal teams to ensure that client needs are met and resolved efficiently.
  • Maintain in-depth knowledge of our products and services to provide accurate information to clients.
Compensation and Benefits

The salary for this role is approximately £32,000 - £38,000 per annum, depending on experience. We also offer a range of benefits, including:

  • A performance-based bonus scheme.
  • Ongoing training and development opportunities.
  • A collaborative and supportive team environment.
  • A comprehensive benefits package, including pension scheme and life insurance.


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