Technical Delivery Manager

5 days ago

Birmingham, Birmingham, United Kingdom Colossus Recruitment Ltd Full time
Job Description

**Job Title:** Technical Delivery Manager

**Job Summary:** We are seeking an experienced Technical Delivery Manager to join our team at Colossus Recruitment Ltd. As a Technical Delivery Manager, you will be responsible for ensuring the effective delivery of high-quality technical products and services, aligning with customer requirements and contractual commitments.

Key Responsibilities:
  1. Technical Delivery Planning: Collaborate with customer-facing Project Management, Solution Architecture, Product Management, Technical Architecture, and Infrastructure teams to analyze customer/investment change programs and identify technology deliverables, milestones, and required activities.
  2. Operational Delivery Planning: Develop an operational delivery plan covering the entire delivery lifecycle for one or more customer/internal investment change programs.
  3. Standard Artefacts: Ensure inclusion of standard artefacts for effective change, such as requirements tracking, architecture solutions, product roadmaps, development backlogs, quality strategies, environment & release strategies, and customer engagement models.
Technical Delivery Execution & Reporting:
  1. Team Leadership: Lead and motivate technical delivery teams throughout the program lifecycle, providing clear direction on customer needs and enabling escalation of delivery issues.
  2. Progress Tracking: Measure, track, and report on the delivery progress of technology deliverables, ensuring adherence to time, budget, and quality standards.
  3. Weekly Reviews: Conduct weekly internal reviews of technical deliverables with delivery teams, identifying and escalating issues and blockers.
  4. Risk Management: Manage and mitigate technical delivery risks and issues as part of the wider change program risk management process.
  5. Scope Management: Monitor changes to program scope impacting technical deliverables and ensure contractual changes are formally agreed upon prior to implementation.
  6. Customer Communication: Serve as the primary contact point for technical delivery activities, escalations, and in-flight changes between the project team and customers.
Requirements:
  1. Experience: Proven experience in managing complex development and technology changes in a commercial organization, preferably in a multi-customer, multi-product SaaS-based environment (Software Engineering).
  2. Agile Experience: Experience in agile product development organizations delivering multi-year customer change programs to discrete milestones.
  3. Relationship Building: Success in building relationships with senior internal stakeholders and customers.
Desirable:
  1. Digital Product Delivery: Experience with digital product delivery, architecture, and infrastructure teams across multiple geographical locations.
  2. Project Management Tools: Familiarity with issue and project management software such as Azure DevOps, JIRA, and MS Project.
  3. Technical Expertise: Technically excellent with a commercial sensitivity and an understanding of how activities contribute to the organization's financial success.
  4. Continuous Improvement: Passionate about learning new skills and driving continual improvement in technology delivery.
  5. Leadership Skills: A self-starter with excellent people and process management skills.
Benefits:
  1. Competitive Salary: Competitive salary and core benefits package including private medical healthcare, life assurance, and a Group Personal Pension Plan.
  2. Performance-Related Bonuses: Eligibility for performance-related bonuses.
  3. Voluntary Benefits: Voluntary benefits such as additional annual leave, dental plans, health assessments, and a cycle-to-work scheme.
  4. Hybrid Working: Hybrid working options with the flexibility to work from various locations.

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