Resident Support Assistant
1 week ago
We are seeking a highly motivated and compassionate Resident Support Assistant to join our team at St Monica Trust. As a key member of our care home team, you will play a vital role in delivering exceptional care and support to our residents.
Key Responsibilities- Delivering Personalized Care: Provide a holistic, person-centered service to care home residents, identifying their hospitality, housekeeping, and catering needs and preferences.
- Maintaining a Safe Environment: Maintain a high standard of hygiene in accordance with health and safety, infection control standards, food hygiene legislation, and St Monica Trust's policies and procedures.
- Room Checks and Maintenance: Ensure room checks, communal room comfort, cleanliness, hygiene, and laundry sorting are completed to a high standard.
- Collaboration and Communication: Meet residents' unique needs and collaborate with colleagues across the care home teams, ensuring effective communication and teamwork.
- Preparing Lounge Areas: Ensure lounge areas (where applicable) are ready for use as a coffee and bar venue for residents and their visitors.
- Communication Skills: Write notes and messages, communicate with people with differing communication needs, encourage and influence, understand and follow instructions and procedures, and possess strong customer service skills.
- Thinking Style: Analyze and evaluate given information, adapt style and approach appropriate to situation or task, structure tasks/activities, pre-empt issues and trouble-shoot, refer appropriate decisions to line manager, and challenge or suggest new ways of working to promote efficiency.
- Well-being and Values: Be aware of cultural and individual differences in all interactions and service areas, demonstrate interest, care, and attention, create a positive impression, understand and respond to the needs of older people and people with dementia, collaborate with residents and relatives (where appropriate), and contribute to maintaining a safe and secure environment.
- Working with Others: Work effectively as part of a team, build relationships of trust with others (team, residents, and their family & friends), and be prepared to handle challenging, physical, or emotional situations.
- Essential Skills: Be confident with IT and using standard office programs, understand basic food preparation and cleaning techniques, have an understanding and appreciation of older people in a care setting, and possess knowledge of basic health and safety rules and customer service principles.
- Desirable Skills: Hold a Level 1 or 2 in Food Hygiene (or equivalent), a Level 2 in Healthcare Cleaning (or equivalent), and have a general level of education (GCSE or equivalent). Familiarity with Microsoft 365 and video call programs such as Facetime, Zoom, etc., and working experience in a care setting are also desirable.
- This role profile contains the principal accountabilities relating to this post and does not describe in detail all the duties required to carry them out.
- This post is exempt from the Rehabilitation of Offenders Act 1974, and any criminal conviction, including spent convictions, must be made known at the time of the application.
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Resident Support Assistant
2 days ago
Westbury, Wiltshire, United Kingdom St Monica Trust Full time{"Key Responsibilities": "Delivering Exceptional CareAs a Resident Support Assistant at St Monica Trust, you will be responsible for providing a holistic, person-centred service to care home residents. This includes identifying their hospitality, housekeeping, and catering needs and preferences, and collaborating with other teams to achieve this. You will...
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Resident Support Assistant
2 days ago
Westbury, Wiltshire, United Kingdom St Monica Trust Full time{"Key Responsibilities": "Delivering Exceptional CareAs a Resident Support Assistant at St Monica Trust, you will be responsible for providing a holistic, person-centred service to care home residents. This includes identifying their hospitality, housekeeping, and catering needs and preferences, and collaborating with other teams to achieve this. You will...
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Resident Support Assistant
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Westbury, Wiltshire, United Kingdom St Monica Trust Full timeJob SummaryWe are seeking a highly motivated and compassionate Resident Support Assistant to join our team at St Monica Trust. As a key member of our care home team, you will play a vital role in delivering exceptional care and support to our residents.Key ResponsibilitiesDelivering Personalized Care: Provide a holistic, person-centered service to care home...
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Resident Support Assistant
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Westbury, Wiltshire, United Kingdom St Monica Trust Full timeJob SummaryWe are seeking a highly motivated and compassionate Resident Support Assistant to join our team at St Monica Trust. As a key member of our care home team, you will play a vital role in delivering exceptional care and support to our residents.Key ResponsibilitiesDelivering Personalized Care: Provide a holistic, person-centered service to care home...
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