Customer Experience Lead
1 day ago
About the Opportunity
We are seeking a highly motivated and organized Lodge Manager to join our team at Churchill Estates Management Ltd. The successful candidate will have a passion for delivering exceptional customer service, a strong attention to detail, and the ability to work effectively in a fast-paced environment.
Responsibilities:
- Manage the day-to-day operations of the lodge
- Provide exceptional customer service to residents
- Coordinate maintenance and repairs
- Develop and implement activities and events for residents
- Collaborate with internal teams to ensure seamless service delivery
What You'll Need:
- Experience in a similar role or related field
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong organizational and time management skills
- Basic computer literacy
Compensation:
- Salary: £22,500 per annum
- Annual holiday entitlement of 24 days + Bank Holidays
- A day off on your Birthday
- Life Assurance
- Eye Care reimbursement
- Colleague Introduction reward scheme
- Professional development and qualifications
- Thorough induction and ongoing training
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