Customer Experience Leader

2 days ago


Cheadle Hulme, Stockport, United Kingdom Village Hotels - Cheadle Full time

We're seeking a skilled leader to join our retail team as a Store Operations Manager. As a leader, you'll play a key role in creating a world-class customer experience for our guests.

In this role, you'll oversee the daily operations of our store, ensuring that everything runs smoothly and efficiently. This includes managing inventory, scheduling, and staff performance.

As a Store Operations Manager, you'll be responsible for driving sales growth, improving customer satisfaction, and increasing employee engagement. You'll work closely with our store leaders to develop and implement strategies that align with our business goals.

You'll be an ambassador for our brand, embodying our values and mission. You'll be empowered to make decisions that drive results, and you'll be held accountable for the success of your team.

To be successful in this role, you'll need to have previous experience in leading a team in a retail or hospitality environment. You'll need to be able to analyze data, identify trends, and develop strategies to drive business results.

You'll be a strong communicator, able to build relationships with your team, customers, and vendors. You'll be adaptable, able to thrive in a fast-paced environment, and you'll be committed to delivering exceptional results.

As a Store Operations Manager, you'll have the opportunity to grow and develop your skills, working with a talented team of professionals who share your passion for delivering exceptional customer experiences.

We're passionate about delivering exceptional hospitality, and we're looking for someone who shares our commitment to excellence. If you're a skilled leader with a passion for retail, we'd love to hear from you.



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