Service Operations Assistant

2 days ago


Chelmsford, Essex, United Kingdom NEXT Full time

Become a valued member of our retail team as a Customer Service Team Associate at NEXT, where you will be responsible for providing exceptional customer experiences, maintaining store standards, and driving sales. In this role, you will earn up to £9.50 per hour, plus benefits such as 25% off most NEXT products and flexible working options.

About the Position:

  • Deliver outstanding customer service by actively engaging with customers, answering product questions, and resolving any issues promptly and professionally.
  • Maintain a high level of product knowledge to effectively recommend products to customers, drive sales, and achieve business objectives.
  • Collaborate with colleagues to ensure seamless execution of visual merchandising strategies, including stockroom organization and processing deliveries.

To succeed in this role, you must have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer experiences. Please submit your application, followed by an online assessment and an initial interview.



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