Door Host/ess

2 weeks ago

London, Greater London, United Kingdom Hyatt Corporation Full time

About the Role

The Door Host/ess is a key member of our Guest Services team, responsible for providing a warm and welcoming experience for our guests.

Key Responsibilities

  • Maintain clear communication with front desk staff, bellhops, and other team members to ensure a smooth guest experience.
  • Welcome guests upon arrival, offering a friendly and hospitable greeting.
  • Open doors for guests as they enter and exit the building, providing a courteous and seamless experience.
  • Assist in managing vehicular and pedestrian traffic at the entrance to ensure safety and order.
  • Regularly inspect the entrance area to ensure it is clean, presentable, and free of hazards.

About You

We are looking for a highly motivated and customer-focused individual with excellent communication skills and the ability to work well under pressure.

Benefits

  • 12 complimentary nights a year across Hyatt Hotels worldwide
  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start
  • Business attire laundered complimentary
  • Headspace membership and access to our Employee Assistance Programme
  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

About Hyatt

At Hyatt, we care for people so they can be their best. We are passionate about diversity, equity and inclusion, and we believe that everyone's role matters. Opportunities are yours to shape, and your individuality is celebrated.

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