Team Leader

3 days ago


Brighton, Brighton and Hove, United Kingdom Greene King Full time

About Us

Greene King is a leading hospitality company with a rich history of delivering exceptional customer experiences. We're committed to creating unique, design-led hotels that provide a luxurious setting for guests and locals alike.

Job Summary

We're seeking a highly motivated and experienced Team Leader to join our hotel team. As a Team Leader, you'll play a key role in ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of hospitality professionals.

Key Responsibilities

  • Customer Service
    • Provide customers with a heartfelt and memorable experience each and every time they visit
  • Team Leadership
    • Deputise for the management team and resolve any issues that arise in their absence
    • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
  • Hotel Operations
    • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

Requirements

  • Leadership Skills
    • A great eye for detail, making sure every aspect of the hotel operation is of the highest standard
  • Communication Skills
    • Be a role model to the team on giving great service and making sure every customer receives a warm welcome
  • Problem-Solving Skills
    • An ability to think on your feet and adapt to whatever challenges arise during a busy shift
  • Teamwork
    • A positive can-do attitude and be a real team player

What We Offer

  • Competitive Salary
  • Tronc Payments
  • Pension Contribution
  • Discounts
    • Discount of 33% for you and 15% for your loved ones on all of our brands
  • Wage Stream
  • Retail Discounts
    • Receive up to 30% off at Superdrug, exclusive discounts with three mobile, and many more...
  • Employee Assistance Program
    • Mental Health, well-being, Financial, and Legal support because you matter

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