Team Leader
3 days ago
About Us
Greene King is a leading hospitality company with a rich history of delivering exceptional customer experiences. We're committed to creating unique, design-led hotels that provide a luxurious setting for guests and locals alike.
Job Summary
We're seeking a highly motivated and experienced Team Leader to join our hotel team. As a Team Leader, you'll play a key role in ensuring the smooth operation of our hotel, providing exceptional customer service, and leading a team of hospitality professionals.
Key Responsibilities
- Customer Service
- Provide customers with a heartfelt and memorable experience each and every time they visit
- Team Leadership
- Deputise for the management team and resolve any issues that arise in their absence
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
- Hotel Operations
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible
Requirements
- Leadership Skills
- A great eye for detail, making sure every aspect of the hotel operation is of the highest standard
- Communication Skills
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome
- Problem-Solving Skills
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift
- Teamwork
- A positive can-do attitude and be a real team player
What We Offer
- Competitive Salary
- Tronc Payments
- Pension Contribution
- Discounts
- Discount of 33% for you and 15% for your loved ones on all of our brands
- Wage Stream
- Retail Discounts
- Receive up to 30% off at Superdrug, exclusive discounts with three mobile, and many more...
- Employee Assistance Program
- Mental Health, well-being, Financial, and Legal support because you matter
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