Cosmetics - Senior Retail Manager - MAC - Watford

4 weeks ago


Watford, Hertfordshire, United Kingdom MAC Full time

Job Title: Cosmetics - Senior Retail Manager - MAC - Watford


About the Role: We are seeking a highly skilled and motivated Cosmetics - Senior Retail Manager to join our team at MAC Cosmetics in Watford. As a key member of our retail staff, you will be responsible for driving sales, improving customer experience, and maintaining a high level of store appearance.



Key Responsibilities:



  • Drive Sales: Maximise sales through excellent customer service, effective visual merchandising, and promotional activities.
  • Customer Experience: Ensure a high level of customer satisfaction by providing exceptional service, addressing customer complaints, and implementing initiatives to improve customer loyalty.
  • Store Appearance: Maintain a high level of store appearance by adhering to company standards for visual merchandising, housekeeping, and product display.
  • Commercial Awareness: Monitor sales performance, identify trends, and make suggestions to enhance product performance.
  • Team Leadership: Lead and motivate a team of retail staff to achieve sales targets, improve customer experience, and maintain store appearance.


Requirements:



  • Experience: At least 2 years of experience in a fast-paced retail environment with a proven track record of driving sales and improving customer experience.
  • Qualifications: Degree in a relevant field or equivalent experience.
  • Skills: Excellent communication, organisation, and prioritisation skills, with the ability to lead and motivate a team.
  • Commercial Awareness: Strong understanding of commercial principles and ability to analyse sales data and make informed decisions.


Salary: £45,000 - £55,000 per annum, depending on experience.


Benefits: We offer a competitive salary, comprehensive benefits package, and opportunities for career development.


Location: Watford, UK.


Job Type: Full-time.


Shift: Variable shifts, including weekends and bank holidays.


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