Customer Service Representative

2 days ago


Westerham, Kent, United Kingdom YourRecruit Full time
Customer Service Role

We are seeking a skilled Customer Service professional to join our team at YourRecruit. As a key member of our internal sales team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients and suppliers.

Key Responsibilities:
  • Prioritize and process customer orders and enquiries in a timely and efficient manner.
  • Identify and include all costs associated with sales orders, raising any price queries for resolution.
  • Maintain accurate customer service records using our SAGE system.
  • Investigate and resolve customer complaints, communicating effectively with customers to ensure high standards are met.
  • Liaise with the Purchasing Department to ensure purchase orders are raised for customer requirements.
What We Offer:

A competitive salary of £23,000 to £25,000 depending on experience, plus a 37.5 hour working week, Monday to Friday, with a 4pm finish on Fridays.

This is a fantastic opportunity for an experienced Customer Service professional to join our team and contribute to our business growth.



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