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Customer Service Representative
2 months ago
About the Role
As a Customer Care Assistant at McDonald's, you will be the face of our brand, responsible for delivering exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:
- Providing a warm and welcoming atmosphere for customers, making them feel valued and appreciated.
- Handling customer inquiries and resolving issues in a professional and courteous manner.
- Working collaboratively with the team to maintain high standards of cleanliness and organization in the dining area and toilets.
- Participating in special events and promotions to drive sales and engagement.
- Communicating effectively with customers, colleagues, and management to ensure seamless service delivery.
What We Offer
As a valued member of our team, you will enjoy a range of benefits, including:
- Holiday pay and Service Awards.
- Meal subsidence and employee discounts from top high street and online brands.
- A supportive and inclusive work environment that fosters growth and development.
Requirements
To succeed in this role, you will need to possess:
- Excellent communication and interpersonal skills.
- A positive and friendly attitude, with a genuine smile and ability to connect with customers.
- High energy levels and ability to work efficiently and productively in a fast-paced environment.
- Ability to maintain high standards of cleanliness and organization.
