Product Advisor

4 weeks ago


Birmingham, Birmingham, United Kingdom Retail Marketing Full time
Job Title: Product Advisor

Join Retail Marketing as a Product Advisor and play a pivotal role in driving sales and promoting brand advocacy within designated retail environments.

Key Responsibilities:

  • Provide expert product knowledge and training to sales advisors, general managers, and regional managers within assigned retail locations.
  • Develop and deliver engaging training sessions to educate retail staff on the products, features, and benefits.
  • Build strong relationships with retail staff to encourage brand advocacy and drive sales.
  • Merchandise SumUp displays to ensure they are visually appealing, fully stocked, and operational at all times.
  • Conduct regular assessments of display presence and make necessary adjustments to optimize visibility and impact.
  • Organize and participate in physical sales events to promote the products and increase market share.
  • Collaborate with the strategic merchandising team to provide front-line support and insights.
  • Monitor and report on retail and consumer insights to identify trends and opportunities for growth.
  • Stay updated on industry trends, competitor activities, and market developments to inform product positioning and sales strategies.
  • Provide excellent customer service and support to retail staff to address inquiries, resolve issues, and ensure a positive experience with the products.
  • Create training content for merchandising team, retailers, and events.
  • Support the strategic merchandising team, providing front-line support and cascade feedback to SumUp's National Coordinator.
  • Identify in-store opportunities to grow sales and either self-initiate or feedback to internal stakeholders.

Requirements:

  • Proven experience in sales, team management, retail, or product advisory roles.
  • Strong communication and presentation skills with the ability to articulate complex information in a clear and concise manner.
  • Excellent interpersonal skills with the ability to build rapport and establish positive relationships with retail staff and stakeholders.
  • Demonstrated ability to work independently and collaboratively in a fast-paced environment.
  • Detail-oriented with a proactive approach to problem-solving and decision-making.
  • Knowledge of the payments industry and familiarity with POS solutions is a plus.
  • Ability to travel to various retail locations as needed.
  • Proficiency in Microsoft Office Suite and other relevant software applications.

About Retail Marketing:

  • We are a dynamic and innovative company that values creativity, teamwork, and customer satisfaction.
  • We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.
  • We are committed to fostering a positive and inclusive work environment that supports the well-being and success of our employees.


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