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Claims Manager

2 months ago


London, Greater London, United Kingdom Liberty Specialty Markets Full time
About the Role:

We are seeking a seasoned claims professional with expertise in FINPRO lines to join our team at Liberty Specialty Markets. As a FINPRO Claims Manager, you will play a critical role in delivering a first-class claims handling service to our clients.

About the Department & Team:

Our Claims department handles claims through all stages, from initial notification to conclusion. The FINPRO Claims team handles claims across multiple classes of business, including Professional Indemnity, Directors & Officers, Financial Institutions, and Cyber/IP.

Key Responsibilities:
  • Working closely with the Head of FINPRO Claims and FINPRO Claims Managers to proactively manage a cross-section of FINPRO claims.
  • Co-responsibility for the management of a team of up to 13 claims professionals, with direct oversight of a smaller group from both a technical and people management perspective.
  • Ensuring claims are triaged appropriately and handled in accordance with the LSM Claims Charter/Code of Conduct and Claims Guidelines.
  • Liaising closely with internal and external stakeholders throughout the life cycle of the claim.
  • Contributing to the business' thought leadership and developing new ideas to support LSM's underwriting and claims strategies.
About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets. Our people are key to our success, and we are committed to their career development and promoting a vibrant and inclusive environment.