Customer Relationship Manager Lead
3 weeks ago
Adanola is on a mission to become everybody's everyday uniform, and we're looking for talented individuals to help us achieve this goal. We genuinely care about our employees and prioritize their well-being, ensuring a positive and supportive work environment.
Job OverviewWe are seeking an experienced Customer Relationship Manager Lead to join our team. This role will involve developing and executing a comprehensive CRM strategy that drives customer retention and growth. The successful candidate will have a strong background in e-commerce, email marketing, and loyalty programs.
Key Responsibilities- Develop and execute a CRM strategy that aligns with business goals and pillars.
- Lead the segmentation strategy across all email marketing touchpoints, ensuring optimal customer value and content alignment.
- Manage and optimize our loyalty program, ensuring a frictionless user experience and strong participation rate.
- Nurture relationships with email platform providers, staying up-to-date with industry news and updates.
- Maintain compliance with GDPR legislations and ensure data integration across e-commerce and digital channels.
- 5+ years of experience in CRM, e-commerce, and email marketing.
- Proven expertise in email data platforms such as Klaviyo, Ometria, and Loyalty Lion.
- Strong analytical and technical skills, with ability to troubleshoot regular issues.
- Excellent communication and leadership skills, with ability to manage a growing team.
- A competitive salary of approximately $80,000 per year, based on location and experience.
- A bonus structure for all employees.
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Customer Acquisition Specialist
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Customer Relationship Management Director
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Manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeJob Description The Company: B2B Demand Generation agency working with tech businesses across the UK, Highly invested and involved founders looking to drive success across the business. The Opportunity: Join as the first Client Relationship Manager! A brand new, strategic role working to drive client engagement, satisfaction, retention and growth. As...
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Client Relationship Manager
4 weeks ago
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Client Relationship Manager
4 weeks ago
Manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:B2B Demand Generation agency working with tech businesses across the UK,Highly invested and involved founders looking to drive success across the business.The Opportunity:Join as the first Client Relationship Manager! A brand new, strategic role working to drive client engagement, satisfaction, retention and growth.As the client key contact for...
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Client Relationship Manager
1 month ago
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Client Relationship Manager
1 month ago
Manchester, United Kingdom ABR Talent l Customer Success Recruitment for Start-up & Scale-up SaaS businesses Full timeThe Company:B2B Demand Generation agency working with tech businesses across the UK,Highly invested and involved founders looking to drive success across the business.The Opportunity:Join as the first Client Relationship Manager! A brand new, strategic role working to drive client engagement, satisfaction, retention and growth.As the client key contact for...
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Claims & Relationship Lead
4 months ago
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