Quality Assurance Manager
3 weeks ago
Quality Assurance Manager
Role Overview
We are seeking a Quality Assurance Manager to oversee our Devon portfolio at Rose Care Group. This role is perfect for someone ready to join a dynamic management team and make a meaningful impact.
Key Responsibilities:
- Training home managers and front-line staff on quality assurance activities.
- Supporting the Line Manager in developing impactful documents and training programs.
- Covering homes as an acting manager when needed (shared with the Operations team).
- Ensuring the smooth operation of each location, focusing on structural, financial, and operational compliance.
- Advising on quality assurance activities and consulting with Directors on improvement initiatives.
- Embedding audit and evaluation into the care service, managing ongoing audits, and reporting to Directors.
- Monitoring operations for compliance with current legislation and notifying Directors of any changes.
- Providing detailed reports on homes under your supervision to Directors.
Requirements:
- Minimum 2 years of experience as a Deputy Manager, Head of Care, or a more senior role within elderly care or domiciliary care.
- Strong problem-solving and team organization skills, utilizing existing RCG systems.
- Turnaround experience is a plus but not essential.
- Excellent written communication skills.
What We Offer:
- Competitive salary up to £40k per annum
- 30 days annual leave (including bank holidays)
- Travel expenses (mileage)
- 42.5-hour workweek contract
- Ongoing career development opportunities (including NVQs)
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- No weekends
Experience:
- Quality assurance: 1 year (preferred)
- Deputy Manager (Care Home): 2 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: On the road
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