Current jobs related to Insurance Claims Advisor - Torquay, Torbay - Markerstudy Group
-
Customer Service Insurance Advisor
2 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Advisor to join our team at Markerstudy Group. As a Customer Service Insurance Advisor, you will be responsible for providing exceptional customer service to our policyholders, addressing their queries and concerns, and resolving issues in a timely and professional manner.Key...
-
Insurance Policy Advisor
2 months ago
Torquay, Torbay, United Kingdom Insurance Factory Limited Full timeInsurance Factory Limited is seeking a skilled Insurance Policy Specialist to join our team. As a key member of our sales team, you will be responsible for generating new business sales and providing exceptional customer service to our clients. **About the Role** We are a dynamic home insurance group that prides itself on delivering outstanding results...
-
Customer Service Insurance Advisor
2 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the TeamWe are a dynamic and supportive team within the Markerstudy Group, dedicated to delivering exceptional customer service and insurance solutions.About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Insurance Advisor. As a key member of our team, you will be responsible for...
-
Customer Service Insurance Advisor
4 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving queries and issues, and ensuring that our customers receive the best possible experience.Key ResponsibilitiesTake...
-
Customer Service Insurance Advisor
4 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving queries and issues, and ensuring that our customers receive the best possible experience.Key ResponsibilitiesTake...
-
Customer Service Insurance Advisor
1 week ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a Customer Service Insurance Broker, you will be responsible for providing exceptional customer service to our clients, handling their queries and concerns, and resolving any issues that may arise.Key ResponsibilitiesTake inbound calls from...
-
Customer Service Insurance Advisor
3 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving queries and issues, and ensuring that our customers receive the best possible experience.Key ResponsibilitiesTake...
-
Customer Service Insurance Advisor
3 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving queries and issues, and ensuring that our customers receive the best possible experience.Key ResponsibilitiesTake...
-
Customer Service Insurance Advisor
3 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving queries and issues, and ensuring that our customers receive the best possible experience.Key ResponsibilitiesTake...
-
Customer Service Insurance Advisor
3 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Insurance Broker to join our team at Markerstudy Group. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving queries and issues, and ensuring that our customers receive the best possible experience.Key ResponsibilitiesTake...
-
Customer Service Representative
4 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Advisor to join our team at Markerstudy Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our policyholders, resolving queries and issues in a timely and professional manner.Key ResponsibilitiesTake inbound calls from customers to resolve queries...
-
Customer Service Representative
4 weeks ago
Torquay, Torbay, United Kingdom Markerstudy Group Full timeAbout the RoleWe are seeking a skilled Customer Service Advisor to join our team at Markerstudy Group. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our policyholders, resolving queries and issues in a timely and professional manner.Key ResponsibilitiesTake inbound calls from customers to resolve queries...
-
Mortgage and Protection Specialist
3 weeks ago
Torquay, Torbay, United Kingdom Spicerhaart Full timeJob Title: Mortgage and Protection AdvisorAbout the Role:We are seeking an experienced Mortgage and Protection Advisor to join our team in Torquay. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with clients to identify and meet their financial needs.Key...
-
Mortgage and Protection Specialist
3 weeks ago
Torquay, Torbay, United Kingdom Spicerhaart Full timeJob Title: Mortgage and Protection AdvisorAbout the Role:We are seeking an experienced Mortgage and Protection Advisor to join our team in Torquay. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with clients to identify and meet their financial needs.Key...
-
Trainee Insurance Broker
5 months ago
Torquay, United Kingdom Wiser Academy Full time**Are you a school or college leaver seeking an exciting new career opportunity?** **Have you considered a career in insurance? Did you know that insurance is one of the most thrilling and prosperous sectors to work in?** **If you are looking to build a successful career that challenges you, then this could be the role for you.** We are working with our...
-
Retail Sales Advisor with Driving Duties
5 months ago
Torquay, United Kingdom Brewers Decorator Centres Full time**Retail Sales Advisor with Driving Duties** **Torquay** **20 hours per week over 3 days** **Monday to Friday with Saturdays on a rota** **Salary - £11,542.00 per annum plus pension and company benefits.** We have an exciting opportunity for a friendly and reliable Part Time Retail Sales Advisor with Driving Duties, to join the team at our Brewers...
-
Open Day Brightside Insurance Services
4 weeks ago
Torquay, United Kingdom Vermelo RPO Full timeAbout the teamWe are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment.We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a difference....
-
Open Day Brightside Insurance Services
1 month ago
Torquay, United Kingdom CV-Library Full timeAbout the team We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment. We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a...
-
Customer Service Advisor
5 months ago
Torquay, United Kingdom Markerstudy Group Full timeAbout the team We are looking for self-motivated individuals who are looking to work in a friendly, supportive, team orientated and customer driven environment. We are a home insurance group who pride ourselves in delivering great results through a combination of hard work, collaboration and dedication. Working for Brightside is all about making a...
-
Commercial Account Handler
5 months ago
Torquay, United Kingdom Elite Staffing Solutions Full timeMy client is a highly successful and respected South West based Insurance broker with a passion for delivering exemplary service to its customers. We are seeking an experienced Commercial Account Handler to join the team based in the Chippenham area. This is a full time, permanent post and salary is dependent on level of experience. The main duties...
-
Customer Service Representative
5 months ago
Torquay, United Kingdom Vermelo RPO Full time**Customer Service Consultant - Insurance** **Location: Torquay - Must be commutable to Torquay.** **Hybrid working - 1 day a week in the hotel** **3 weeks in the hotel for training.** **Salary: £20,500 - Bonus up to £2700** **Hours: Monday to Friday - 9 am to 5 pm Monday to Friday - 1 Saturday every 4 weeks - 9 am-1 pm (when you work a Saturday,...
-
Customer Renewals Representative
5 months ago
Torquay, United Kingdom Vermelo RPO Full time**Customer Representative Renewals - Insurance** **Location: Torquay - Must be commutable to Torquay.** **Hybrid working - 1 day a week in the hotel** **3 weeks in the hotel for training.** **Salary: £20,500 - Commission up to £500 - £600 a month - uncapped** **Hours: Monday to Friday - 9 am to 5 pm Monday to Friday - 1 Saturday every 4 weeks - 9...
Insurance Claims Advisor
2 months ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Insurance Broker. As a key member of our team, you will be responsible for providing exceptional customer service to our policyholders, ensuring their queries are resolved efficiently and effectively.
Key Responsibilities
- Take inbound calls from customers to assist with queries about their existing policies.
- Guide customers through the process of making changes to their policies, including name or address changes, or more complex changes.
- Use your product knowledge and customer service skills to resolve customer queries and offer solutions.
- Build rapport and understand each customer's requirements to provide personalized service.
- Support customers who are unable to complete our online journey.
- Make outbound calls to customers to confirm policy details.
- Manage team diaries and inboxes to ensure seamless communication.
- Contact customers regarding missed payments or debt, and support with financial difficulties.
- Support customers through the claims process.
- Support customers with policy cancellations.
About You
We are looking for a strong communicator with excellent verbal skills, who can adapt their style to each customer. You will be energetic and have a positive approach to problem-solving, with a strong ability to understand customer needs effectively.
Working Hours
The full-time working hours are 37.5 hours per week. You will be required to work a 7.5 hour shift with an unpaid lunch break, and one in three Saturdays between 9am-1pm.
Training and Development
We offer comprehensive training and development opportunities to ensure you have the skills and knowledge to excel in your role. You will receive remote-based training, with on-the-job support and the opportunity to attain accredited industry qualifications.
