Empowerment Lead

1 month ago

Shrewsbury, Shropshire, United Kingdom Citizens Advice Shropshire Full time

Role Overview

Citizens Advice Shropshire is seeking a highly skilled Empowerment Lead - SEND Information Service to join their team.

Key Responsibilities

  • Manage the Shropshire SEND IASS service, providing information, advice, and support to children and young people with Special Educational Needs and Disabilities (SEND) and their families.
  • Deliver information, advice, and support through various channels, including one-to-one support, group work, and community outreach.
  • Develop and maintain a comprehensive knowledge of SEND, social care, and health services to provide accurate and informed support.
  • Work closely with the CEO and other stakeholders to ensure the effective delivery of the SENDIASS service.

Requirements

  • Experience of working in a SEND or related field, with a strong understanding of SEND legislation and policies.
  • Excellent communication and interpersonal skills, with the ability to build rapport with children, young people, and their families.
  • Ability to work independently and as part of a team, with a flexible approach to workload and deadlines.
  • Strong problem-solving and critical thinking skills, with the ability to analyze complex information and make informed decisions.

We welcome applications from individuals who share our values and are passionate about making a difference in the lives of children and young people with SEND.

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