Customer Support Specialist

3 weeks ago


Doncaster, Doncaster, United Kingdom Wienerberger België Full time

We are seeking a highly skilled Customer Support Specialist to join our team at Wienerberger België.

About the Role

As a Customer Support Specialist, you will be responsible for delivering exceptional customer service, building strong relationships, and handling customer inquiries with efficiency and accuracy.

Key Responsibilities

  • Provide timely and effective support to customers via phone, email, or other communication channels.
  • Resolve customer complaints and issues promptly, ensuring high levels of customer satisfaction.
  • Collaborate with internal teams to ensure seamless communication and efficient issue resolution.
  • Stay up-to-date with product knowledge and technical information to provide informed support to customers.
  • Requirements
    • Excellent communication and interpersonal skills.
    • Strong analytical and problem-solving skills.
    • Ability to work in a fast-paced environment and meet deadlines.
    • Proficiency in Microsoft Office applications.
    • Previous experience in customer-facing roles, preferably in a similar industry.

About Wienerberger België

We are a leading international provider of building materials and infrastructure solutions, committed to improving the quality of life and shaping the future of construction.

What We Offer

  • A competitive salary package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a global leader in the industry.


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