Recovery and Wellness Operations Manager

5 days ago


London, Greater London, United Kingdom The Feel Good Group Re:nu Full time
About the Role

As a Recovery and Wellness Operations Manager, you will play a key role in the launch of our first site in Charlton Riverside, Greenwich, London.

You will be responsible for delivering exceptional operational standards, customer engagement, and sales targets.

Responsibilities
  1. Centre Performance: Analyse data, set clear goals, and drive centre performance to achieve exceptional results.
  2. Customer Experience: Deliver a world-class customer experience, every visit, every time, by being highly visible, interacting with customers, and acting on feedback.
  3. Team Development: Coach your team to understand a high-engagement/high-performance ethos, promoting a positive work environment and encouraging continuous improvement.
What We Offer
  • Competitive Salary: Up to £40,000 per annum (dependent on experience).
  • Annual Leave: 25 days plus bank holidays.
  • Training and Development: Industry-leading management and development programmes.


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