Retail Operations Manager

5 days ago


Worcester, Worcestershire, United Kingdom Costa Coffee Full time

We are looking for an experienced Retail Operations Manager to lead our team in Worcester City Centre.

Job Overview:

This role requires strong leadership skills, excellent communication, and problem-solving abilities. As a Retail Operations Manager, you will be responsible for maintaining high customer service standards and ensuring the store's smooth operation.

Main Responsibilities:
  • Foster a positive work environment through effective leadership and teamwork.
  • Design and execute strategies to enhance sales and customer satisfaction.
  • Maintain exceptional cleanliness and hygiene standards throughout the store.
  • Provide comprehensive training to new team members to guarantee their success.
  • Manage inventory, cash flow, and maintain accurate records.
Benefits:

A market-competitive salary of £33 per hour is on offer, with opportunities for growth up to £12 per hour. Plus, enjoy discounts on food and drinks, a smart pension, and more.

About Costa Coffee:

As a global coffee leader, we pride ourselves on delivering outstanding customer experiences while fostering a culture of diversity, equity, and inclusion.



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