Hotel Service Coordinator

2 weeks ago


Bury, United Kingdom Village Hotels Full time

Village Hotels is a vibrant and dynamic company that embodies the spirit of adventure. We're seeking a talented Hotel Service Coordinator to join our team in Manchester Bury. As a Night Porter, you will be an integral part of our operations, ensuring exceptional service delivery throughout the night.

We're offering a competitive salary of £25,000 - £30,000 per annum, depending on experience. You'll enjoy benefits such as complimentary health and wellness membership, discounts on hotel stays, food, and drink, and more.

Your primary role will involve providing excellent customer service, resolving guest issues efficiently, and working collaboratively with other departments. You'll need to think on your feet, be proactive, and demonstrate a positive attitude. If you're passionate about delivering top-notch service and have a knack for problem-solving, we'd love to hear from you

In this role, you'll be based at our Manchester Bury hotel, which boasts excellent transport links and a lively atmosphere. You'll have access to a range of benefits, including flexible working hours, employee assistance programs, and opportunities for growth and development.

**Key responsibilities:**

  • Provide exceptional customer service and resolve guest issues efficiently
  • Work collaboratively with other departments to ensure seamless service delivery
  • Think on your feet and adapt to changing situations
  • Maintain a positive attitude and contribute to a fun, supportive work environment

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