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London, Greater London, United Kingdom Hackett Full timeAbout Hackett LondonHackett London is a renowned luxury fashion brand that embodies the essence of British heritage and sophistication. Our commitment to quality, creativity, and attention to detail is reflected in every stitch of our bespoke garments.Job DescriptionWe are seeking a highly skilled and experienced Bespoke Consultant & Coordinator to join our...
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Bespoke Fashion Consultant
2 months ago
Hackett London (Retail) is a renowned luxury fashion brand that prides itself on delivering exceptional quality and attention to detail in every aspect of its operations.
We are seeking a highly skilled and experienced Bespoke Fashion Consultant to join our team at our Savile Row Store. As a key member of our team, you will be responsible for creating a memorable brand experience for our discerning customers.
Key Responsibilities- Customer Experience: Work closely with our Head Cutter to provide exceptional service, reflecting our brand values and exceeding customer expectations.
- Sales: Achieve commercial objectives and KPIs by effectively communicating the value proposition of our brand to customers.
- Shop Operations: Support our Store Manager in the daily operations of the store, ensuring seamless production timelines and efficient logistics.
- Bespoke: Collaborate with our Head of Tailoring on strategic projects, reporting any matters related to the bespoke department.
- Cultural Fit: Foster a positive team environment, promoting collaboration and teamwork.
- Minimum two years of relevant experience in fashion retail.
- English speaker, with other languages being a plus.
- Experience in retail logistics and operations.
- Experience in managing bespoke customer databases.
- Experience in client management and clienteling.
- Strong team player and commercial mindset.
- Excellent communication skills.
- Helpful and kind person, with a great attitude, enthusiasm, and ability to connect with customers.
