Part Time Front Desk Staff

3 days ago


StourportonSevern, Worcestershire, United Kingdom NHS Full time

**Job Summary:** Part Time Front Desk Staff

Main Responsibilities
  • Maintain a positive and welcoming atmosphere at the front desk, providing excellent patient care.
  • Handle incoming phone calls efficiently, directing them as necessary or taking messages professionally.
  • Accurate processing of requests and medical reports is essential.
  • Seamless shift transitions by opening and closing premises during morning and evening shifts.
Clerical Duties
  • Efficient completion of repeat prescriptions following established procedures.
  • Enter new patient registrations along with relevant information into EMIS patient records system.
  • Quick scanning of patient documents and hospital reports into computerized record as required.
  • Efficient retrieval of paper notes from storage units when necessary.
About Our Healthcare Provider

The Wyre Forest Health Partnership is a reputable healthcare provider dedicated to delivering high-quality patient care through a respected team.

We operate at scale, managing a large number of primary care employees and GPs. Our commitment to quality improvement drives us to continually enhance our services.

We are committed to achieving net zero greenhouse gas emissions, aligning with NHS goals.

Key Requirements
  • Able to work independently and collaboratively without direct supervision.
  • Flexible working pattern to meet the needs of the Partnership and Team.
  • Ability to travel to other WFHP Partnership sites.
Essential Qualifications and Experience
  • Educated to GCSE level (or equivalent) with Mathematics and English.
  • Experience using EMIS patient records system and Microsoft Office software.

This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Estimated Salary: £29,000 per annum.



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