Customer Service Healthcare Professional

2 weeks ago


StourportonSevern, Worcestershire, United Kingdom NHS Full time

**Job Overview:** Medical Receptionist

Main Objectives
  • Provide outstanding patient service and maintain a positive environment at the front desk.
  • Effectively manage phone calls, routing them as needed or taking messages professionally.
  • Precise handling of requests and medical reports is crucial.
  • Seamless shift transitions by opening and closing premises during morning and evening shifts.
Clerical Functions
  • Timely completion of repeat prescriptions following established procedures.
  • Enter new patient registrations along with relevant information into EMIS patient records system.
  • Quick scanning of patient documents and hospital reports into computerized record as required.
  • Efficient retrieval of paper notes from storage units when necessary.
About Our Practice

The Wyre Forest Health Partnership is a pioneering health organization focused on delivering exceptional patient care through a valued team.

We manage a significant number of primary care employees and GPs, driving continuous improvement in our services.

We aim to achieve net zero greenhouse gas emissions, aligned with NHS goals.

Key Requirements
  • Able to work independently and as part of a team without direct supervision.
  • Flexible working pattern to meet the needs of the Partnership and Team.
  • Ability to travel to other WFHP Partnership sites.
Essential Education and Skills
  • Educated to GCSE level (or equivalent) with Mathematics and English.
  • Experience using EMIS patient records system and Microsoft Office software.

This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Estimated Salary: £28,000 per annum.



  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Full time

    Are you looking for a challenging role with excellent compensation? People Solutions is recruiting for a Field Service Engineer to join our established client on a full-time permanent basis. This opportunity offers an impressive annual salary of £30,000.We are seeking a skilled professional to undertake service and maintenance tasks in the field. As a Field...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Limited Full time

    Job SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Planner. This is a full-time permanent position based in Stourport on Severn, offering an attractive annual salary and opportunities for growth and development.About the RolePlan and schedule engineer visits to ensure efficient delivery of...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Limited Full time

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Planner. This role will be responsible for planning and coordinating the routing of engineers, ensuring that customers receive excellent service and support.


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Full time

    Job OverviewWe are currently recruiting for a Customer Service Planner to join our team in Stourport on Severn. This is a fantastic opportunity offering an amazing annual salary and room to grow and progress.The ideal candidate will be committed to achieving excellence in all aspects of the role, providing high-quality customer service while meeting...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Full time

    Key ResponsibilitiesCovering the Midlands/ Gloucester and Bristol regions, responding to customer calls for machine repairsEnsuring response times meet agreed SLA targetsAttending scheduled pre-preventative maintenance tasksRecording site visits accurately and efficientlyUtilizing service software through a company-issued tabletThe ideal candidate will have...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Full time

    About the RoleThis full-time permanent position offers a competitive annual salary of £24,200 - £28,000, depending on experience. The successful candidate will be responsible for planning engineers' routing, ensuring efficient delivery of services to customers.The ideal candidate will possess strong time management skills, excellent communication skills,...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Full time £28,000

    Company OverviewPeople Solutions is a well-established client with a strong reputation in the industry.Salary and BenefitsWe offer a competitive salary of £55,000 per annum, including a company van and mobile phone/tablet. The role also comes with 1 in 3 weekends off and Monday to Friday working hours from 8.00PM.Job DescriptionAs a Field Service Engineer...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Careers Full time

    We are seeking a skilled Mobile Equipment Technician to join our client in the Midlands region on a full-time permanent basis. This is an excellent opportunity for a professional with strong problem-solving skills to deliver high-quality services and build long-lasting relationships with customers.The annual salary for this role is approximately £32,400,...


  • Stourport-on-Severn, Worcestershire, United Kingdom Rosemary Bookkeeping Wyre Forest Full time

    We are proud to be an award-winning business, dedicated to providing exceptional bookkeeping services to businesses across the Wyre Forest and Worcestershire regions.As a Senior Bookkeeper, you will play a vital role in supporting our clients' financial needs, ensuring accuracy and efficiency in all financial processes.Key responsibilities include:Managing...


  • Stourport-on-Severn, Worcestershire, United Kingdom Rosemary Bookkeeping Wyre Forest Full time

    About Us:Rosemary Bookkeeping Wyre Forest is a reputable and award-winning business that offers a range of bookkeeping services to various sized businesses in the Wyre Forest and Worcestershire regions. We pride ourselves on providing high-quality financial solutions and excellent customer service.Job Overview:We are seeking a skilled Senior Bookkeeper to...

  • Service Engineer

    2 weeks ago


    Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Careers Full time

    We are currently recruiting for a highly skilled Field Service Maintenance Specialist to join our client in the Midlands area on a full-time permanent basis. This role presents an excellent opportunity for a dedicated professional to take on new challenges and develop their skills in a dynamic environment.The annual salary for this position is approximately...

  • Service Engineer

    6 days ago


    Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Full time

    We are seeking a highly skilled Service Engineer to join our team in the Midlands. As a key member of our team, you will be responsible for responding to customer call outs for machine repairs, ensuring response times are within agreed SLA targets, and building strong relationships with customers.Job Description:Covering customer call outs for machine...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Careers Full time

    Service Repair SpecialistWe are seeking a skilled Service Repair Specialist to join our team on a full-time permanent basis. This role offers an attractive annual salary of £30,000 and provides opportunities for professional growth and development.About the Job:In this role, you will be responsible for providing exceptional service to our clients by...


  • Stourport-on-Severn, Worcestershire, United Kingdom Constant Recruitment Ltd Full time

    Constant Recruitment Ltd is seeking a highly skilled Business Contracts Coordinator to join our team. In this role, you will be responsible for coordinating business contracts and ensuring that they are processed correctly and accurately.The ideal candidate will have experience in sales or finance administration with an investigative mindset and be confident...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Careers Full time

    Job Description:We are looking for a skilled Customer Service Planner to join our team in Stourport on Severn. As a key member of our operations team, you will be responsible for planning and coordinating engineer visits, ensuring that our customers receive the highest level of service.Your Key Responsibilities:Plan and schedule engineer visits to ensure...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Limited Full time

    Job OverviewWe are looking for a skilled and motivated Customer Service Planner to join our team at People Solutions Group. As a key member of our operations team, you will play a vital role in delivering exceptional customer experiences and ensuring the smooth operation of our services.About YouYou have a strong background in customer service, with...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Group Limited Full time

    Job SummaryThis is a fantastic opportunity to join our client's well-established team in Stourport on Severn. As a Customer Service Planner, you will play a key role in delivering exceptional customer service and ensuring the smooth operation of our field-based engineers.The ideal candidate will have strong communication and organizational skills, with the...


  • Stourport-on-Severn, Worcestershire, United Kingdom Rosemary Bookkeeping Wyre Forest Full time

    About the OpportunityWe are seeking a highly skilled bookkeeping professional to join our team in the Wyre Forest and Worcestershire area. As part of our team, you will be responsible for delivering exceptional bookkeeping services to various sized businesses.Key ResponsibilitiesDeliver high-quality bookkeeping services to clients, including weekly, monthly,...


  • Stourport-on-Severn, Worcestershire, United Kingdom Rosemary Bookkeeping Wyre Forest Full time

    We are proud to be a leading provider of bookkeeping services in the Wyre Forest region. Our team is dedicated to delivering exceptional financial support to various sized businesses.As a Bookkeeper, you will play a vital role in maintaining accurate financial records and providing timely financial information to our clients. Your strong attention to detail...


  • Stourport-on-Severn, Worcestershire, United Kingdom People Solutions Full time

    Job OverviewWe are currently recruiting for a Field Service Engineer to join our team on a full-time permanent basis.The successful candidate will work closely with our clients to resolve technical issues, maintain equipment, and provide exceptional customer service.The annual salary for this role is £30,000, offering a competitive remuneration...