Customer Service Healthcare Professional
2 weeks ago
**Job Overview:** Medical Receptionist
Main Objectives- Provide outstanding patient service and maintain a positive environment at the front desk.
- Effectively manage phone calls, routing them as needed or taking messages professionally.
- Precise handling of requests and medical reports is crucial.
- Seamless shift transitions by opening and closing premises during morning and evening shifts.
- Timely completion of repeat prescriptions following established procedures.
- Enter new patient registrations along with relevant information into EMIS patient records system.
- Quick scanning of patient documents and hospital reports into computerized record as required.
- Efficient retrieval of paper notes from storage units when necessary.
The Wyre Forest Health Partnership is a pioneering health organization focused on delivering exceptional patient care through a valued team.
We manage a significant number of primary care employees and GPs, driving continuous improvement in our services.
We aim to achieve net zero greenhouse gas emissions, aligned with NHS goals.
Key Requirements- Able to work independently and as part of a team without direct supervision.
- Flexible working pattern to meet the needs of the Partnership and Team.
- Ability to travel to other WFHP Partnership sites.
- Educated to GCSE level (or equivalent) with Mathematics and English.
- Experience using EMIS patient records system and Microsoft Office software.
This role requires a Disclosure and Barring Service check under the Rehabilitation of Offenders Act (Exceptions Order) 1975.
Estimated Salary: £28,000 per annum.
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