Senior Client Advocate

1 month ago


Belfast, United Kingdom Search 5.0 Full time
Senior Client Advocate

We are seeking a seasoned Senior Client Advocate to join our team at Search 5.0. As a key member of our customer success team, you will be responsible for building and maintaining strong relationships with our clients, focusing on their satisfaction, retention, and growth.

Key Responsibilities:

  • Client Onboarding: Ensure seamless onboarding and successful product implementation for our clients.
  • Account Management: Serve as the primary contact for clients, addressing their needs and ensuring satisfaction.
  • Retention & Upselling: Lead efforts in renewals, upselling, and cross-selling to drive growth within strategic accounts.
  • Relationship Building: Cultivate strong, lasting relationships with key stakeholders.
  • Customer Advocacy: Collaborate with internal teams to address challenges and improve the product based on feedback.
  • Customer Success Initiatives: Lead training, focus groups, and customer engagement events to foster loyalty.

Qualifications:

  • Proven experience in customer success or account management, preferably within SaaS.
  • Strong communication and relationship-building skills.
  • Ability to manage multiple projects and meet deadlines.
  • Experience in retention and upsell strategies.
  • Technical proficiency and understanding of SaaS products.


  • Belfast, United Kingdom Rapid7 Full time

    Rapid7 is seeking a highly skilled Open Source Innovator and Advocate to join our team. As a Senior Software Engineer, you will be working closely with the Velociraptor open source community to shape its future direction and design.The role involves engaging with external partners through advocacy and knowledge sharing via conferences, blog posts, and other...


  • Belfast, United Kingdom Artemis Human Capital Full time

    At Artemis Human Capital, we are seeking an experienced Employment Law Advocate to join our team. This role plays a vital part in advocating for employee rights and supporting trade union members in meaningful employment cases.About the RoleThis is a full-time opportunity with a competitive salary of £60,000 - £80,000 per annum, depending on experience.The...

  • Client Care Advocate

    1 month ago


    Belfast, United Kingdom beBee Professionals Full time £20,000 - £30,000

    As a Care Assistant with beBee Professionals in Belfast, you will have the opportunity to make a positive impact on the lives of our clients. Your responsibilities will include assisting with daily personal tasks, administering medication, and accompanying clients to appointments and social outings.Key Responsibilities:Provide support with daily living...

  • Client Partner

    6 months ago


    Belfast, United Kingdom Peak6 Full time

    **WHO WE ARE** Apex Fintech Solutions (AFS) powers innovation and the future of digital wealth management by processing millions of transactions daily, to simplify, automate, and facilitate access to financial markets for all. Our robust suite of fintech solutions enables us to support clients such as Stash, Betterment, SoFi, and Webull, and more than 20...

  • Senior Advisor

    5 months ago


    Belfast, United Kingdom Whytematter Full time

    We are delighted to be exclusively working with Northern Ireland’s leading bespoke public relations, public affairs and social media partnership, **MW Advocate**. They work in the following areas: - Public Relations - Advocacy - Community Consultation - Social Media - Events They are excited to welcome a Senior Advisor to join their award winning...


  • Belfast, United Kingdom Signatus Full time

    About the RoleWe are seeking an experienced employment solicitor to join our team at Signatus.As an employment solicitor, you will have a high level of autonomy to manage your caseload and provide supervisory functions within the department.You will have the opportunity to represent clients before the Employment, Industrial & Fair Employment Tribunals and...


  • Belfast, United Kingdom Rapid7 Full time

    As a Senior Software Engineer at Rapid7, you will be part of a dynamic team shaping the future of Velociraptor, a leading open source endpoint visibility tool. Your role will involve engaging with the open source community, advocating for the project, and driving innovation in DFIR and information security.Key responsibilities include:Designing, building,...


  • Belfast, United Kingdom Public Practice Recruitment Ltd Full time

    Job Title: Senior Client Relationship ManagerAbout the Role:We are seeking a highly skilled Senior Client Relationship Manager to join our dynamic team in Belfast. As a key member of our client services team, you will be responsible for managing a portfolio of clients, ensuring their needs are met with proactive, high-quality service.Key Responsibilities:*...


  • Belfast, United Kingdom Meraki Full time

    Meraki Talent are delighted to be working with an established Chartered Accountancy client on the permanent appointment of an Private Client Tax Senior in Belfast. **The Company** The firm prioritises the well-being and mindfulness of their colleagues, investing in their welfare, redefined the work environment and crafting a future-ready atmosphere. This...


  • Belfast, United Kingdom Adepta Partners Limited Full time

    Job Title: Senior .NET Software EngineerWe are seeking a highly skilled Senior .NET Software Engineer to join our team at Adepta Partners Limited. As a key member of our engineering team, you will be responsible for designing and developing scalable solutions using .NET Core, with a focus on REST APIs and messaging systems like Kafka.The successful candidate...


  • Belfast, United Kingdom Ocho Full time

    About the Business: Join a cutting-edge team in Belfast thats redefining standards in this thriving industry. As a Senior React Developer, youll contribute to solutions powering multi-billion-pound enterprises, working with professionals who prioritize collaboration, inclusivity, and innovation. My client supports a culture that equips teams with the tools...

  • Senior UX Designer

    4 weeks ago


    Belfast, United Kingdom Cowen Full time

    Job SummaryThis is an exciting opportunity to join our team as a Senior UX Designer and take charge of the full end-to-end UX process for Global Transaction Banking services. You will be responsible for delivering seamless and intuitive user journeys, working closely with product managers, developers, and stakeholders to gather insights and define design...

  • Senior Care Assistant

    5 months ago


    Belfast, United Kingdom Park Manor Care Home, Dunmurry Full time

    **Senior Care Assistant - Day and Night duty available** **Full-Time, Permanent** Macklin Care Homes are currently recruiting Senior Care Assistants to join their friendly, caring and progressive Milesian Manor Lifestyle Home in Magherafelt. This is a vital role within the Home, working as a team to lead the delivery of excellent care to much loved...


  • Belfast, United Kingdom GB001 Marsh Ltd Full time

    About the Role:We are seeking a highly skilled Senior Client Relationship Manager to join our team at GB001 Marsh Ltd. As a key member of our corporate team, you will be responsible for managing a portfolio of large, complex, and multinational clients.Key Responsibilities:Identify and agree strategies for clients' risk management, risk financing, and...


  • Belfast, United Kingdom Artemis Human Capital Full time

    This role offers a unique opportunity to lead a team of tax professionals in a dynamic and growing private client function. As a Senior Private Client Tax Director, you will be responsible for developing and executing strategic tax plans for clients, aligning with legal requirements and optimizing tax efficiency while supporting the client's financial...


  • Belfast, United Kingdom TP ICAP Full time

    Job DescriptionThe TP ICAP Group is a world-leading provider of market infrastructure and data solutions.As a Developer in the Client Facing Technology Team, you will work on Client Connectivity Platforms servicing primarily the Global Broking Division.Key Responsibilities:Build client connectivity applications to maximize maintainability, stability,...


  • Belfast, United Kingdom Abacus Professional Recruitment Full time

    Job Title: Senior Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Senior Quality Assurance Specialist to join our team at Abacus Professional Recruitment. As a Senior Quality Assurance Specialist, you will play a crucial role in ensuring the quality and reliability of our systems.Key Responsibilities:* Develop and execute manual...


  • Belfast, United Kingdom TP ICAP Full time

    Group Overview The TP ICAP Group is a world leading provider of market infrastructure. Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data, through responsible and innovative solutions. Through our people and technology, we connect clients to superior...


  • Belfast, Northern Ireland, United Kingdom Fujitsu Full time

    With an annualised revenue of £60million and a strong order backlog Northern Ireland is a key territory within the UK Public Sector business. Today we have a diverse portfolio that is thriving and growing, and a future evolving business focused on strategic growth. We are currently the number one technology supplier to the Northern Ireland Executive. This...

  • Senior Data Architect

    4 weeks ago


    Belfast, United Kingdom Bazaarvoice Ltd Full time

    Job Title: Senior Data ArchitectAbout the Role:We are seeking a highly skilled Senior Data Architect to join our team at Bazaarvoice Ltd. As a key member of our data infrastructure team, you will be responsible for designing, building, and supporting large-scale, distributed data systems that drive our organization's data infrastructure forward.Key...