Client Managing Director
3 weeks ago
With an annualised revenue of £60million and a strong order backlog Northern Ireland is a key territory within the UK Public Sector business. Today we have a diverse portfolio that is thriving and growing, and a future evolving business focused on strategic growth. We are currently the number one technology supplier to the Northern Ireland Executive. This strategically important role will continue to grow the Northern Ireland business whilst also being the face of Fujitsu into our customers, you will own the direct relationship whilst also being accountable for the strategic direction and end-to-end delivery of all the services across the portfolio.
We are looking for a dynamic individual, with a passion for putting customers and people at the heart of what they do, and a proven ability to develop and execute profitable growth strategies.
Together with a highly professional team, you will accelerate the growth of this business, taking our customers and Fujitsu on a digital journey and operating as a key advocate for world class mission critical delivery and the benefits of long-term strategic partnerships. We are looking for someone with a transformative mindset; that is able to shape and evolve to Fujitsu’s diverse offering to excite and inspire this most strategic customer group and to drive the next generation of talent and capability.
Your mission will be to build a winning culture of passion, accountability, customer obsession, excellence, and learning. To inject energy and drive and to build trusted partnerships with your customer and across the business line to build sustainable growth.
Your transferable skills and experience
• You will already have some trusted and senior relationships in place within CXO within the Public Sector and be keen to develop and own Fujitsu’s Executive relationship across this key portfolio. You have, and will continue to develop, a strong influence and coaching network within the customer and relevant partners. Engage with key stakeholders to secure their sponsorship to deliver agreed successful outcomes.
• You can evidence how you have proactively been responsible for helping customers find value in leveraging digital services to deliver strategic business outcomes.
• You Identify and implement innovative solutions to increase customer value & intimacy which also deliver ROI and agreed successful customer outcomes.
• You are an experienced leader who leads by example and motivates and develops teams to build and enhance capability, performance & most importantly, customer relevance.
• You will have a respected point of view and be able to represent Fujitsu as an informed industry / sector / government leader and have the ability to source and attract other market leading innovators to catalyze and amplify your strategic plans.
• You will evidence working closely with delivery teams in previous roles and how you have delivered contractual obligations with increasing levels of customer satisfaction. You will also have a strong record of proactive management of contractual opportunities and risks – ensuring early resolution is paramount.
About You
• Desire to win and naturally enthusiastic whilst remaining resilient and inspired by an innate motivation to achieve results.
• Sound decisive leader to thrives on coaching teams to achieve success and develop and grow themselves.
• Hold a passion for excellence in everything that you do.
• Situationally self-aware with an intuitive and flexible communication & engagement style that is adept at tailoring messages to multi-level audiences.
• Be recognised as a key influencer by our customers, advisors, partners, suppliers, press and social media.
• Have an innate desire to achieve outstanding results for public services in the UK
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