Food and Beverage Team Leader

1 week ago

Fareham, Hampshire, United Kingdom Marks & Spencer Plc Full time
About the Role

We are seeking a highly skilled and motivated Food and Beverage Team Leader to join our team at Marks & Spencer Plc. As a key member of our store operations team, you will play a vital role in driving sales, commerciality, and service standards within your store.

Key Responsibilities
  • Lead and motivate a high-performing team to deliver exceptional customer service and sales results.
  • Develop and implement effective sales and service strategies to drive business growth and improve customer satisfaction.
  • Collaborate with colleagues to achieve store objectives and contribute to a positive and inclusive store culture.
  • Utilize data and insights to inform operational decisions and drive business improvement.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
What We Offer
  • A competitive salary and benefits package, including a generous pension scheme and life assurance.
  • A comprehensive training program to support your career development and growth.
  • A dynamic and supportive work environment that values diversity and inclusion.
  • Opportunities to work with a leading retail brand and contribute to its success.
  • A range of employee benefits, including colleague discounts, holiday entitlement, and discretionary bonus schemes.
Requirements
  • Proven leadership and management experience in a retail or customer-facing environment.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to utilize data and insights to inform business decisions.
  • A passion for delivering exceptional customer service and driving sales growth.
  • A commitment to diversity, equity, and inclusion, with a focus on creating a positive and inclusive store culture.

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