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Head of Business Assurance
2 months ago
About the Role
We are seeking a highly skilled and experienced professional to join our team as a Head of Business Assurance at Howden Group Holdings. As a key member of our organization, you will play a critical role in ensuring the highest standards of business assurance and risk management across our operations.
Key Responsibilities
- Develop and implement a comprehensive business assurance strategy that aligns with our company's goals and objectives.
- Lead the File Review and Call Monitoring Teams to ensure objectives and business assurance delivery plans are met.
- Define and coordinate file review and call monitoring approach to guarantee the highest standards, providing full reports of areas audited, potential areas of exposure, and recommendations for improvement.
- Forecast reviews and manage associated resources, responding to specific emerging areas of need.
- Iterative review of business assurance process, making recommendations for process improvement and driving implementation.
- Review, share, and promote best practice.
- Identify and report on poor practice and share repeated issues with all staff.
- Coach staff, as required, in conjunction with line managers.
- Act as a point of liaison across all Retail pillars/entities regarding business assurance matters.
- Manage assigned projects and contribute to other projects as required.
- Contribute towards the Business Assurance Framework, providing risk-based assurance to Governance Committees on adherence to regulatory expectations and internal standards.
- Review and respond to queries raised by the Business.
- Review and support in relation to Near Misses.
- Provide advice and recommendations on how to improve/mitigate risks.
- Prepare and circulate reports/committee packs, capturing all key information and highlighting risks, priorities, recommendations, and present findings to senior management teams.
- Work with other teams within the Business to ensure that remedial action is addressed and monitored. Track identified actions, periodically assessing progress.
- Provide updates on progress of remedial action plans to drive decision making and action.
- Keep informed of all regulatory and legal changes that impact on the role.
- Ensure up-to-date records are maintained at all times on business systems.
- Respond appropriately to urgent issues as they arise.
Requirements
- Commercial awareness and focus on the application of regulation within the insurance broking industry.
- Broad knowledge of relevant legislation and regulations.
- Broad knowledge and understanding of insurance principles, products, and services.
- Will ideally have experience of operating in a compliance, monitoring, or audit environment.
What We Offer
We value diversity and are committed to creating an inclusive work environment. We offer a range of benefits, including a competitive salary, comprehensive training and development opportunities, and a supportive team environment.
About Us
Howden Group Holdings is a leading insurance broking company with a global presence. We are committed to delivering exceptional service to our clients and providing a positive work environment for our employees.
