People Operations Specialist

4 weeks ago


London, Greater London, United Kingdom Octavia Full time

The People Operations Specialist plays a key role in the People and Culture team at Octavia, supporting the delivery of a professional, proactive, efficient people service. This includes employee relations, employment legislation, HRIS, recruitment and retention, change management, and advice on terms and conditions of employment.

Key Responsibilities

  • Provide advice and support to managers on employee relations issues and processes, including discipline, sickness absence, diversity issues, capability, grievance, and performance management.
  • Collate and analyse information, producing reports to contribute to decision making, the development and managerial insight, and monitoring of performance on ER cases or matters.
  • Generate reports to support data requests from the business, including balance scorecard, dashboards, and EDI steering group.
  • Manage recruitment and selection campaigns, ensuring the recruitment and retention of suitable candidates.
  • Ensure compliance with onboarding requirements and support the audit process for payroll and the people department interface.
  • Work with the L&D Manager to support the design and delivery of learning and development activities.
  • Contribute feedback from service activities to enable input to the People strategy, partnering with managers on People actions necessary to achieve business objectives.
  • Support key people projects, including recruitment and resourcing, onboarding, reward, performance management, organisational development, and employee engagement.
  • Undertake research and develop new policies and procedures in response to changes in employment legislation.
  • Keep abreast of best practice, legislative changes, and new developments to continuously develop and improve knowledge and skills.

Requirements

For this position, we have listed the requirements we believe are essential for this role:

Experience/Qualifications

  • HR experience in a generalist HR advisory capacity.
  • CIPD Part qualified.
  • Experience in assisting on change projects and restructures/re-organisations and TUPE (desirable).
  • Experience of advising Managers and Heads of Service.

Knowledge

  • Clear, accurate, and up-to-date knowledge of employment legislation.
  • Sound knowledge of HR best practice.
  • Knowledge of staff engagement and conflict resolution.
  • Excellent working knowledge of relevant employment processes and practices.

Skills

  • Strong verbal, written, and numerical communication skills.
  • Ability to manage and prioritise a busy workload.
  • Numerical and analytical skills.
  • IT literate in the use of HR databases, Excel, and Word.
  • Ability to establish and maintain effective working relationships with a range of staff and senior managers.

Benefits

The salary for this role is £40,000 per annum with up to 10% pension contributions.

Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees. Everyone is welcome.



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