Service Advisor
4 weeks ago
About the Role
We are seeking a highly motivated Service Advisor to provide exceptional customer care and serve as the vital link between our customers and the workshop.
As a Service Advisor, you will inform and consult with customers on vehicle servicing, keeping them up-to-date at every stage and addressing any questions or queries they may have.
You will also liaise with technicians and workshop control to ensure vehicles are ready on time and provide expert advice on our products and services to customers.
This is a challenging role where customer care always comes first, requiring you to build genuine rapport with customers, identify their needs, and deliver high levels of satisfaction.
Sytner Service Advisors work flexible patterns, including weekends, to provide our customers with the highest possible levels of service.
About You
We welcome applications from individuals with a willingness to learn and progress, as training is provided through our dedicated in-house Learning & Development team and outstanding manufacturer courses.
Key skills include excellent organisational and administrative skills, good attention to detail, and a strong customer service background.
Why Sytner?
Sytner Group offers an industry-leading benefits package, including enhanced holiday entitlement, maternity and paternity pay, career development opportunities, and recognition of long service.
We are passionate about creating an equitable environment and welcome applications from individuals from diverse backgrounds.
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