Customer Service Representative

3 weeks ago


Oxford, Oxfordshire, United Kingdom Compass UK & Ireland Careers Full time

Compass UK & Ireland Careers is seeking a skilled Customer Service Representative to deliver exceptional service to university clients on a permanent casual basis.

This role offers the opportunity to work in a fast-paced environment, contribute to a passionate and friendly team, and progress with a company that invests in its people.

As a key member of our team, you will be responsible for greeting customers with a smile, serving them with pride, and taking initiative to make decisions that benefit our customers.

Your responsibilities will include:

  • Greeting and looking after guests to ensure they have a delightful experience
  • Serving customers and ensuring they receive a high-quality dining experience
  • Maintaining knowledge about our menu and making recommendations to guests
  • Representing Compass UK & Ireland Careers and maintaining a positive brand image
  • Complying with Food Handling & Hygiene standards and Health & Safety regulations

We are looking for a Customer Service Representative who has a passion for delivering outstanding service, is an excellent team player, and takes initiative to make decisions that benefit customers.

Key Requirements:

  • Passion for delivering outstanding service and creating a positive customer experience
  • Ability to work well in a team and take initiative to make decisions that benefit customers
  • Excellent communication and interpersonal skills
  • Knowledge of food safety and hygiene practices
  • Ability to work in a fast-paced environment and adapt to changing circumstances

What We Offer:

  • A competitive salary of £18,000 - £20,000 per annum, depending on experience
  • The opportunity to work in a dynamic and supportive team environment
  • Ongoing training and development opportunities to help you progress in your career
  • A range of employee benefits, including discounts on our services and access to exclusive events


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