ICT Service Desk Support Specialist
3 days ago
The post holder is jointly responsible for delivering a frontline 1st level technical support service, providing accurate service information for our customer base, and meeting and exceeding customer expectations. They will require a good knowledge of IT systems and business processes, as well as an understanding of current computing technologies and platforms used throughout the University.
Key Responsibilities- Deliver a frontline 1st level technical support service
- Provide accurate service information for our customer base
- Meet and exceed customer expectations
- Work with significant autonomy and be attentive to trend analysis and user engagement associated with continual service improvement activity
- Participate in an extended hours support model
This role is part of the ICT Customer Services and Support team at Ulster University, which holds a Silver Athena SWAN award in recognition of our commitment to advancing gender equality in higher education.
-
ICT Service Desk Support Specialist
1 week ago
Coleraine, United Kingdom Ulster University Full timeJob SummaryWe are seeking a highly skilled ICT Service Desk Executive Assistant to join our team at Ulster University. The successful candidate will be responsible for delivering a frontline 1st level technical support service, providing accurate service information to our customer base, and meeting and exceeding their expectations.Key...
-
ICT Service Desk Support Specialist
1 week ago
Coleraine, United Kingdom Ulster University Full timeJob SummaryWe are seeking a highly skilled ICT Service Desk Executive Assistant to join our team at Ulster University. The successful candidate will be responsible for delivering a frontline 1st level technical support service, providing accurate service information to our customer base, and meeting and exceeding their expectations.Key...
-
ICT Service Desk Operations Manager
2 weeks ago
Coleraine, United Kingdom Ulster University Full timeJob SummaryThe ICT Service Desk Executive Assistant plays a crucial role in delivering a frontline technical support service to our customers. This position requires a strong understanding of IT systems and business processes, as well as the ability to analyze trends and user engagement to drive continual service improvement.Key ResponsibilitiesProvide...
-
ICT Service Desk Operations Manager
2 weeks ago
Coleraine, United Kingdom Ulster University Full timeJob SummaryThe ICT Service Desk Executive Assistant plays a crucial role in delivering a frontline technical support service to our customers. This position requires a strong understanding of IT systems and business processes, as well as the ability to analyze trends and user engagement to drive continual service improvement.Key ResponsibilitiesProvide...
-
ICT Support Specialist
4 weeks ago
Coleraine, United Kingdom Ulster University Full timeRole Summary As an ICT Support Specialist, you will play a vital role in delivering exceptional technical support to our diverse user base. You will be the first point of contact for resolving IT issues, providing accurate service information, and ensuring customer satisfaction. Key Responsibilities Provide frontline technical support to users across...
-
IT Support Specialist
1 week ago
Coleraine, United Kingdom Eakin Healthcare Group Full timeAbout the RoleThe IT Support Analyst will be part of the IT Service Desk team, responsible for delivering exceptional IT services to the Eakin Healthcare Group. This role will ensure the smooth operation of IT services across multiple sites, including the UK, Japan, and the Netherlands.Key ResponsibilitiesProvide desktop, remote, and infrastructure support...
-
IT Support Specialist
1 week ago
Coleraine, United Kingdom Eakin Healthcare Group Full timeAbout the RoleThe IT Support Analyst will be part of the IT Service Desk team, responsible for delivering exceptional IT services to the Eakin Healthcare Group. This role will ensure the smooth operation of IT services across multiple sites, including the UK, Japan, and the Netherlands.Key ResponsibilitiesProvide desktop, remote, and infrastructure support...
-
IT Support Specialist
1 week ago
Coleraine, United Kingdom CPS Group (UK) Limited Full timeIT Support AnalystCPS Group (UK) Limited is seeking a skilled IT Support Analyst to join their team. As a key member of the IT Service Desk, you will play a crucial role in delivering exceptional IT services to the organization.Key Responsibilities:Provide first- and second-line support for desktop, remote, and infrastructure issuesSupport a range of...
-
IT Support Specialist
1 week ago
Coleraine, United Kingdom CPS Group (UK) Limited Full timeIT Support AnalystCPS Group (UK) Limited is seeking a skilled IT Support Analyst to join their team. As a key member of the IT Service Desk, you will play a crucial role in delivering exceptional IT services to the organization.Key Responsibilities:Provide first- and second-line support for desktop, remote, and infrastructure issuesSupport a range of...
-
IT Support Specialist
4 days ago
Coleraine, United Kingdom CPS Group (UK) Limited Full timeIT Support Analyst OpportunityCPS Group (UK) Limited is seeking a skilled IT Support Analyst to join their team in Coleraine. As a key member of the IT Service Desk team, you will be responsible for delivering exceptional IT services by providing desktop, remote, and infrastructure support.Key Responsibilities:Provide first- and second-line support for a...
-
IT Support Specialist
5 days ago
Coleraine, United Kingdom CPS Group (UK) Limited Full timeIT Support Analyst OpportunityCPS Group (UK) Limited is seeking a skilled IT Support Analyst to join their team in Coleraine. As a key member of the IT Service Desk team, you will be responsible for delivering exceptional IT services by providing desktop, remote, and infrastructure support.Key Responsibilities:Provide first- and second-line support for a...
-
IT Support Specialist
4 days ago
Coleraine, United Kingdom CPS Group Limited Full timeIT Support Analyst OpportunityCPS Group Limited is seeking a skilled IT Support Analyst to join their team in Coleraine. As a key member of the IT Service Desk team, you will play a crucial role in delivering exceptional IT services to the organization.Key Responsibilities:Provide first- and second-line support for desktop, remote, and infrastructure...
-
IT Support Specialist
4 days ago
Coleraine, United Kingdom CPS Group Limited Full timeIT Support Analyst OpportunityCPS Group Limited is seeking a skilled IT Support Analyst to join their team in Coleraine. As a key member of the IT Service Desk team, you will play a crucial role in delivering exceptional IT services to the organization.Key Responsibilities:Provide first- and second-line support for desktop, remote, and infrastructure...
-
IT Support Specialist
15 hours ago
Coleraine, United Kingdom CPS Group (UK) Limited Full timeJob Title: IT Support AnalystWe are seeking a skilled IT Support Analyst to join our team at CPS Group (UK) Limited. As a key member of our IT Service Desk team, you will be responsible for delivering exceptional IT support to our clients.Key Responsibilities:Provide first- and second-line support for desktop, remote, and infrastructure issuesSupport a range...
-
IT Support Specialist
13 hours ago
Coleraine, United Kingdom CPS Group (UK) Limited Full timeJob Title: IT Support AnalystWe are seeking a skilled IT Support Analyst to join our team at CPS Group (UK) Limited. As a key member of our IT Service Desk team, you will be responsible for delivering exceptional IT support to our clients.Key Responsibilities:Provide first- and second-line support for desktop, remote, and infrastructure issuesSupport a range...
-
IT Support Specialist
3 days ago
Coleraine, United Kingdom Eakin Healthcare Group Full timeAbout the RoleThe IT Support Analyst will be part of the IT Service Desk team, responsible for delivering an exceptional IT service to the Eakin Healthcare Group. This role will ensure the streamlined operation of IT services across multiple sites, including the UK, Japan, and the Netherlands.Key ResponsibilitiesProvide desktop, remote, and infrastructure...
-
IT Support Specialist
3 days ago
Coleraine, United Kingdom Eakin Healthcare Group Full timeAbout the RoleThe IT Support Analyst will be part of the IT Service Desk team, responsible for delivering an exceptional IT service to the Eakin Healthcare Group. This role will ensure the streamlined operation of IT services across multiple sites, including the UK, Japan, and the Netherlands.Key ResponsibilitiesProvide desktop, remote, and infrastructure...
-
Trainee Service Advisor
4 months ago
Coleraine, United Kingdom Dennison Commercials Full timeDennison Commercials Ltd is the sole Volvo Truck & Bus dealer and the leading provider of heavy commercial vehicles in Northern Ireland. We are currently recruiting a Trainee Service Advisor to join our expanding team at our Coleraine Dealerpoint. **The Role** This is an excellent opportunity for a person to grow your career with an extremely successful...
-
Care Support Specialist
2 weeks ago
Coleraine, United Kingdom Connected Health Full timeAbout the RoleWe are seeking a compassionate and dedicated individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in providing essential support to individuals who require assistance with daily tasks, personal care, and maintaining their independence.Key Responsibilities:Undertake personal care and...
-
Care Support Specialist
2 weeks ago
Coleraine, United Kingdom Connected Health Full timeAbout the RoleWe are seeking a compassionate and dedicated individual to join our team as a Care Support Specialist. As a Care Support Specialist, you will play a vital role in providing essential support to individuals who require assistance with daily tasks, personal care, and maintaining their independence.Key Responsibilities:Undertake personal care and...