Catering Team Leader
4 weeks ago
About the Role
The Royal Shakespeare Company is seeking a Catering Supervisor to assist and support the Catering Managers in the efficient running of the Green Room and to assist with the delivery of hospitality and events.
Key Responsibilities
- Working collaboratively with the Catering Managers to enhance the visitor experience through the delivery of exceptional customer service and a delicious food and drink offering.
- Supporting the Catering Managers with coaching, training, and developing team members to deliver exceptional service.
- Running daily staff briefings to cover operational news, daily menus, or service changes.
- Receiving deliveries of stock and consumables.
- Managing all bill handling procedures, cashing up and closing down.
- Supervising all areas to ensure they are safe, clean, and suitable for all visitors.
- Ensuring compliance with all food hygiene, associated legislative regulations and Head of Safety requirements.
Requirements
- Understanding and delivering exceptional customer service.
- Good leadership skills.
- Ability to encourage and motivate a team in a high-volume environment.
- Enjoy delivering first-class customer service.
This is a full-time permanent position, based in Stratford-upon-Avon, working shifts over 40 hours per week, 5 days out of 7, Monday through to Sunday.
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