Catering Team Leader

4 weeks ago


StratforduponAvon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

About the Role

The Royal Shakespeare Company is seeking a Catering Supervisor to assist and support the Catering Managers in the efficient running of the Green Room and to assist with the delivery of hospitality and events.

Key Responsibilities

  • Working collaboratively with the Catering Managers to enhance the visitor experience through the delivery of exceptional customer service and a delicious food and drink offering.
  • Supporting the Catering Managers with coaching, training, and developing team members to deliver exceptional service.
  • Running daily staff briefings to cover operational news, daily menus, or service changes.
  • Receiving deliveries of stock and consumables.
  • Managing all bill handling procedures, cashing up and closing down.
  • Supervising all areas to ensure they are safe, clean, and suitable for all visitors.
  • Ensuring compliance with all food hygiene, associated legislative regulations and Head of Safety requirements.

Requirements

  • Understanding and delivering exceptional customer service.
  • Good leadership skills.
  • Ability to encourage and motivate a team in a high-volume environment.
  • Enjoy delivering first-class customer service.

This is a full-time permanent position, based in Stratford-upon-Avon, working shifts over 40 hours per week, 5 days out of 7, Monday through to Sunday.


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