Catering Team Lead
4 weeks ago
Customer Service Excellence: We are looking for a skilled Catering Supervisor to support our team in delivering exceptional customer service and a delicious food and drink offering to our visitors.
Key Responsibilities:
- Collaborate with Catering Managers to enhance the visitor experience.
- Support team members in providing exceptional service.
- Run daily staff briefings to cover operational news and service changes.
- Manage bill handling procedures and ensure cleanliness and safety standards are met.
Requirements:
- Excellent customer service skills.
- Good leadership and coaching abilities.
- Ability to motivate a team in a high-volume environment.
About the Royal Shakespeare Company:
We strive for excellence and value integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working. We offer great benefits and create a welcoming, supportive environment.
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