Catering Team Lead

3 days ago


StratforduponAvon, Warwickshire, United Kingdom Royal Shakespeare Company Full time

Customer Service Excellence: We are looking for a skilled Catering Supervisor to support our team in delivering exceptional customer service and a delicious food and drink offering to our visitors.

Key Responsibilities:

  • Collaborate with Catering Managers to enhance the visitor experience.
  • Support team members in providing exceptional service.
  • Run daily staff briefings to cover operational news and service changes.
  • Manage bill handling procedures and ensure cleanliness and safety standards are met.

Requirements:

  • Excellent customer service skills.
  • Good leadership and coaching abilities.
  • Ability to motivate a team in a high-volume environment.

About the Royal Shakespeare Company:

We strive for excellence and value integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working. We offer great benefits and create a welcoming, supportive environment.


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