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Technical Support Specialist

2 months ago


Antrim, United Kingdom First Choice Selection Services Full time
Job Description

Job Title: Systems Support Officer

Job Type: Temporary

Location: Holywell Hospital, Antrim

Rate of Pay: £12.86 per hour

Hours of Work: Monday to Friday, 9am - 5pm

Job Duration: Minimum of 6 months with possibility of extension

Job Summary:

We are seeking a highly skilled Systems Support Officer to join our team at First Choice Selection Services. As a Systems Support Officer, you will be responsible for providing technical support to our clients through a ticketing system.

Key Responsibilities:

  • Providing technical support through a ticketing system
  • Helping with issues such as login problems, password resets, and system issues
  • Answering telephone calls and monitoring emails to deal with tickets
  • Writing up reports once a ticket has been completed

Requirements:

  • Minimum of 6 months experience in Information Systems or similar
  • Qualification in ICT discipline is desirable

What We Offer:

  • Full training and induction for the role
  • £12.86 per hour
  • Inclusion into our company pension scheme
  • Minimum 28 days holiday pay (pro rata)

Skills:

  • System Support
  • IT Support
  • ICT