Retail Sales Professional

5 days ago


Peterborough, Peterborough, United Kingdom WHSmith Full time

About the Role:

We are seeking a talented Retail Sales Professional to join our team at WHSmith. As a key member of our store staff, you will be responsible for delivering an exceptional customer experience and providing outstanding service to all our customers.

Key Responsibilities:

  • To provide a high level of customer service, responding to customer queries and resolving any issues in a timely and professional manner.
  • To maintain a high standard of visual merchandising and stock management, ensuring that all areas of the store remain tidy and inviting for our customers to shop.
  • To work effectively as part of a team, supporting colleagues to achieve sales targets and meeting high standards of display and visual merchandising.
  • To adapt to changing circumstances, including varying shift patterns and working hours, to meet company requirements and goals.

Requirements:

  • A passion for delivering exceptional customer experiences.
  • Excellent communication skills, both verbally and written.
  • The ability to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
  • A flexible approach to working hours, including evenings and weekends.
  • Must be over 18 due to age restricted products.

Benefits:

We offer a competitive salary of up to £30,000 per annum, plus a range of benefits, including a pension scheme, paid annual leave, and employee discounts.

In addition, we offer a range of rewards and incentives, including deals from retail partners, helping you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.

Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing, whether physical, mental or financial.

About Us:

WHSmith has a remarkable heritage and is growing particularly in our airports, hospitals, rail stations, and motorway services. Our aim is simple: to offer our products to everyone on any of life's journeys.

We have created great partnerships with the likes of M&S and Costa Coffee, broadening our offering to our customers throughout the UK. That's why, as we continue our journey, our aim is simple: to make every one of life's journeys better.



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