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Retail Operations Manager

1 month ago

Peterborough, Peterborough, United Kingdom Lansdowne Place Full time

We are seeking a highly skilled Retail Operations Manager to join our team at Lansdowne Place.

About the Role:

As a Retail Operations Manager, you will be responsible for leading a team of sales superstars and driving business growth in our store. You will be the face of Lovisa and embody our brand values, providing exceptional customer service and promoting a positive work environment.

With your strong leadership skills and passion for retail, you will inspire your team to deliver outstanding results and drive sales growth. Your ability to motivate and develop your team will be essential in achieving our business objectives.

Key Responsibilities:
  • Lead and manage a team of sales consultants to achieve sales targets and provide excellent customer service
  • Develop and implement effective strategies to drive business growth and increase sales revenue
  • Maintain a high level of product knowledge and stay up-to-date with industry trends
  • Collaborate with the management team to achieve business objectives and contribute to the overall success of the store
Requirements:
  • Minimum 2 years' experience in a retail management role, preferably with a fashion jewelry retailer
  • Proven track record of delivering sales growth and improving customer satisfaction
  • Excellent leadership and communication skills, with the ability to motivate and develop a team
  • Strong product knowledge and understanding of the retail industry
  • Able to work independently and as part of a team, with a flexible approach to working hours
What We Offer:
  • Competitive salary: $80,000 - $100,000 per annum
  • Opportunities for career progression and professional development
  • A dynamic and supportive work environment
  • Discounts on Lovisa products

Lovisa is a fashion-forward jewelry brand that caters to every woman, with 150 new styles being delivered to stores each week. Our trend spotting departments worldwide take inspiration from couture runways and current street style to deliver new, must-have styles to our customers.

We are committed to providing exceptional customer service and applying our core belief, 'It's about the customer, always' in everything we do.