Retail Store Operations Manager

4 days ago


Peterborough, Peterborough, United Kingdom VanWonen Full time

We are seeking an experienced Store Manager to lead our Peterborough store to success and help us continue delivering exceptional service and expert advice to our customers.

The ideal candidate will have a proven track record of motivating and leading teams, with experience in a retail environment. Key responsibilities include:

  • Store Performance: Take full ownership of the day-to-day operations of the store, developing and implementing business strategies to increase customer engagement, optimise store traffic, and maximise profitability.
  • Customer Satisfaction: Ensure a high level of customer satisfaction by delivering outstanding service and maintaining store standards.
  • Team Management: Oversee store administration, including compliance with health and safety requirements, banking and any other relevant policies and procedures. Conduct regular performance appraisals, identify training needs and support career development.
  • Business Collaboration: Work closely with the Area Sales Manager, other Store Managers, and business functions to achieve overall business goals.

Requirements:

  • A minimum of [£55,000 - £65,000] salary, depending on experience.
  • Experience of working in a retail environment with proven success in leading and motivating teams.
  • An understanding of business strategies to increase customer engagement, optimise store traffic, and maximise profitability.


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