Sales Support Specialist

7 days ago

Monks Risborough, Buckinghamshire, United Kingdom CPI SELECTION Full time
Job Title: Sales Support Executive

Location: Princes Risborough

Hours: Monday - Friday 9am-5pm

Salary: £28,000 per annum

About the Company

CPI SELECTION is a leading manufacturer of high-quality furniture with over 100 years of experience. Our passion for innovation in design and manufacturing drives us to continue producing exceptional products.

About the Role

We are seeking a motivated Sales Support Executive to join our Outlet Sales team based in the ercol Head Office in Princes Risborough. As a Sales Support Executive, you will be responsible for the day-to-day operation of the product, maintaining the Outlet product stock list, and updating stock on various sales platforms.

Key Responsibilities
  1. Be responsible for the day-to-day operation of the product, ensuring it is displayed to the brand standard.
  2. Maintain the Outlet product stock list, and location of each item.
  3. Maintain the Outlet listings, showing accurate images, description and pricing on the Outlet website, and on ebay.
  4. Update stock on various sales platforms.
  5. Act as a brand ambassador and maintain the highest levels of customer service, both on the telephone and when meeting customers face to face in the Showroom and Outlet store.
  6. Liaise with the Sales & Marketing Director weekly on Outlet sales to plan promotions and product offers.
  7. Liaise with the Marketing team on image requirement for the Outlet website and ebay, and the creation of social media promotions.
  8. Process and follow-up orders from the Showroom, website and ebay
  9. Establish and build customer relationships while working with customer service to resolve any customer complaints.
Requirements

We are looking for a motivated individual with good organisational and administrative skills, attention to detail, time management and prioritisation skills, excellent communication and interpersonal skills, and a confident and calm approach to dealing with customers and staff.

The ideal candidate will have experience working in retail as a Sales Assistant and/or other office supervisor position, and experience of working in Customer Service would also be of benefit.

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