Business Development Advisor
7 days ago
Salary and Benefits: The salary for this role is up to £30,000, complemented by benefits and training opportunities. You will be working as a fully remote Customer Service Advisor, enjoying the flexibility and convenience that comes with it.
Key Responsibilities:
- Manage customer journeys from start to end, ensuring excellent service delivery.
- Assist with daily administrative duties, including order processing and account management.
- Oversee the order process for B2B clients, guaranteeing accuracy and efficiency.
- Set up and manage client accounts, fostering strong relationships.
- Maintain regular contact with clients, addressing their needs and concerns.
- Conduct onboarding calls via Zoom/Teams, establishing a positive first impression.
- Act as the primary point of contact for clients, providing timely assistance and support.
- Present presentations to customers, showcasing products and services effectively.
Requirements:
- Prior experience in administration and sales is essential.
- Proven track record in customer-focused roles, such as Sales Advisor, Customer Service, or Sales Administrator.
- Proficiency in Microsoft Office and CRM/CMS systems is required.
- Confidence in conducting client video calls is necessary.
- Excellent organizational skills, ensuring seamless task execution.
- Experience in order processing and basic invoicing is advantageous.
- Bonus points for fluency in a European language.
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