IT Incident Resolution Expert
4 weeks ago
To excel in this role, you should possess:
- Experience in a fast-paced customer service environment.
- The ability to analyse, troubleshoot, and triage tickets efficiently.
- Knowledge of Windows/MAC OS, Microsoft Office 365, Orion, Last Pass, Grafana, Jira, Confluence, RabbitMQ, FortiClient VPN, Slack & AWS.
- Excellent customer service skills with relevant work experience.
- Familiarity with Gambling, Gaming & Sports along with an understanding of Betfred.
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Global Incident Resolution Expert
4 weeks ago
Manchester, United Kingdom bet365 Full timeBet365 seeks a seasoned Global Incident Resolution Expert to take charge of resolving complex technical issues and improving overall service delivery. In this pivotal role, you'll collaborate with diverse stakeholders to identify and implement solutions, drive process improvements, and promote effective communication across departments.A successful candidate...
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Incident Resolution Manager
2 weeks ago
Manchester, United Kingdom TEKsystems Full time £19 - £20Job Title: Incident Resolution ManagerSalary: £00 per hour (Contract)About the Job:We are seeking an experienced Incident Resolution Manager to join our team. In this role, you will be responsible for resolving escalated tickets, managing incidents, and providing exceptional support to our clients. You will work closely with cross-functional teams to ensure...
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Incident Resolution Specialist
3 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeJob OverviewWe are seeking an experienced Incident Resolution Specialist to join our IT Application Support Team. The role involves incident resolution, root cause analysis, and monitoring and capacity management.The successful candidate will have a credible and professional approach, be self-starting and able to work on own initiative, and have a high...
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Incident Resolution Specialist
2 months ago
Manchester, United Kingdom AJ Bell Management Limited Full timeIncident Resolution SpecialistWe are seeking an experienced Incident Resolution Specialist to join our team at AJ Bell Management Limited. This role will involve taking ownership of Major Incidents and driving problem management to reduce business risk.About the Role:Take ownership of Major Incidents.Drive problem management to reduce business risk.Lead...
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Cloud Incident Resolution Lead
4 weeks ago
Manchester, United Kingdom Cognizant Full timeWe offer a highly competitive estimated salary range of $90,000 - $140,000 per year.About the JobThis role is an excellent opportunity to join Cognizant's Infrastructure Services practice as an Incident Manager. The successful candidate will be responsible for ensuring the effective resolution of cross-major incidents while maintaining end-to-end SLA and...
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IT Incident Resolution Expert
2 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAbout the JobThe successful candidate will be responsible for the resolution of system incidents reported via the Service Desk. This includes investigating live issues, ensuring systems remain fully functional and collaborating with the team to deliver excellent support.We are looking for someone with a good working knowledge of SQL and/or PowerShell...
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Critical Incident Resolution Specialist
3 weeks ago
Manchester, United Kingdom Cognizant Full timeCognizant Infrastructure Services is a global leader in IT infrastructure and Cloud services. We are seeking an experienced Critical Incident Resolution Specialist to join our team.About the Role:Assess business impact and urgency, declare critical incidents, and trigger business continuity procedures.Manage service restoration or impact reduction...
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Incident and Problem Resolution Specialist
1 week ago
Manchester, United Kingdom AJ Bell Management Limited Full timeAs an IT Incident and Problem Manager at AJ Bell Management Limited, you will play a vital role in ensuring the smooth operation of our IT services. With a focus on delivering exceptional service quality, you will lead dynamic teams and drive problem management processes to minimize repeat incidents and optimize IT services.About the JobThe ideal candidate...
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Manchester, United Kingdom National Highways Full timeJob DescriptionAbout the Role:The National Highways team is seeking an experienced Operational Technology Incident Resolution Specialist to join our Technology Operations Centre (TOC). As a key member of our team, you will be responsible for managing incidents related to our Operational Technology roadside devices that operate and monitor the Strategic Road...
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Incident Response Expert
3 weeks ago
Manchester, United Kingdom NCC Group Full timeWe are looking for an experienced Incident Response Expert to join our Cloud XDR Team. As an Incident Response Expert, you will be responsible for performing in-depth analysis of security alerts using Microsoft XDR suite (Sentinel/Defender) and documenting processes related to security monitoring procedures.Lead incident response efforts, providing...
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Major Incident and Problem Manager
2 weeks ago
Manchester, United Kingdom The Ardonagh Group Full timeResponsible for managing the major incident process for urgent and high business impacting incidents, ensuring that customer communications, triage, 3rd party escalations and service resolution are all managed with urgency, care & professionalism. The Major Incident & Problem Manager is responsible for owning incident and problem resolution, working...
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Dispute Resolution Expert
3 weeks ago
Manchester, United Kingdom RSM Full timeDispute Resolution Expert WantedRSM seeks a highly skilled and experienced Dispute Resolution Expert to join our growing team in the North West Region.In this challenging yet rewarding role, you will work closely with clients to resolve complex tax disputes and enquiries, ensuring their interests are represented effectively. Key responsibilities...
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Claims Resolution Expert
2 weeks ago
Manchester, United Kingdom Red Recruitment Full timeJob Title: Claims Resolution ExpertCompany Overview:At Red Recruitment, we understand the importance of effective claim resolution and are seeking a skilled Claims Resolution Expert to join our team.Salary: The estimated salary for this role is £32,000 - £42,000 per annum, depending on experience.Job Description: As a Claims Resolution Expert, you will be...
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Technical Resolution Expert
3 weeks ago
Manchester, United Kingdom AJ Bell Management Limited Full timeRole OverviewWe are looking for a talented System Incident Responder to join our IT Application Support Team Leader. The successful candidate will be responsible for the resolution of system incidents, performing investigations into live issues, and ensuring that systems remain fully functional.You will work closely with our IT teams to identify and resolve...
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Senior Security Operations
2 months ago
Manchester, United Kingdom Cloud Decisions Full timeSenior Security Operations / Incident Analyst x3 Base earnings to £62,500 + Benefits/Training *Based hybrid, remote + site 5-6 days a month* Manchester, Birmingham or Maidenhead all work High level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or even L3 SOC Analysts, depending on your work environments as this requires more...
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Senior Security Operations
2 months ago
Manchester, United Kingdom Cloud Decisions Full timeSenior Security Operations / Incident Analyst x3 Base earnings to £62,500 + Benefits/Training *Based hybrid, remote + site 5-6 days a month* Manchester, Birmingham or Maidenhead all work High level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or even L3 SOC Analysts, depending on your work environments as this requires...
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Senior Security Operations
2 months ago
Manchester, United Kingdom Cloud Decisions Full timeSenior Security Operations / Incident Analyst x3 Base earnings to £62,500 + Benefits/Training*Based hybrid, remote + site 5-6 days a month*Manchester, Birmingham or Maidenhead all workHigh level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or even L3 SOC Analysts, depending on your work environments as this requires more than most!...
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Senior Security Operations
2 months ago
Manchester, United Kingdom Cloud Decisions Full timeSenior Security Operations / Incident Analyst x3 Base earnings to £62,500 + Benefits/Training*Based hybrid, remote + site 5-6 days a month*Manchester, Birmingham or Maidenhead all workHigh level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or even L3 SOC Analysts, depending on your work environments as this requires more than most!...
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Senior Security Operations
2 months ago
Manchester, United Kingdom Cloud Decisions Full time €525Senior Security Operations / Incident Analyst x3 6 month contract To £525 a day *Based hybrid, remote + site 5-6 days a month* Manchester, Birmingham or Maidenhead all work High level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or L3 SOC Analysts, depending on your work environments as this requires more than most! Based...
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Senior Security Operations
2 months ago
Manchester, United Kingdom Cloud Decisions Full timeSenior Security Operations / Incident Analyst x3 6 month contract To £525 a day *Based hybrid, remote + site 5-6 days a month* Manchester, Birmingham or Maidenhead all work High level overview: Essentially 3x Microsoft Security advanced L2 SOC Analysts, or L3 SOC Analysts, depending on your work environments as this requires more than...