Technical Support Specialist

1 week ago


Maidenhead, Windsor and Maidenhead, United Kingdom YourPrime Full time
Job Title: Technical Support Specialist I

Package:

£30,000 - £35,000 + £5,000 - £8,000 Bonus

Maidenhead (Hybrid 2 days a week)

About the Role:

Our client is a leading supply chain technology vendor providing innovative solutions to enhance operational efficiency and traceability.

Key Responsibilities:

  • Provide technical support for all software solutions delivered by our client
  • Implement technical changes and manage deployments
  • Participate in on-call support rota (24/7 cover, overtime pay applicable)
  • Support SDMs & Account Manager with reporting and reactive customer support
  • Support the Testing Team as needed

What You'll Need:

Our ideal candidate will have a strong technical background and excellent communication skills.



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