Technical Support Specialist
1 week ago
Package:
£30,000 - £35,000 + £5,000 - £8,000 Bonus
Maidenhead (Hybrid 2 days a week)
About the Role:
Our client is a leading supply chain technology vendor providing innovative solutions to enhance operational efficiency and traceability.
Key Responsibilities:
- Provide technical support for all software solutions delivered by our client
- Implement technical changes and manage deployments
- Participate in on-call support rota (24/7 cover, overtime pay applicable)
- Support SDMs & Account Manager with reporting and reactive customer support
- Support the Testing Team as needed
What You'll Need:
Our ideal candidate will have a strong background in technical support and a passion for delivering exceptional customer experiences.
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