Patient Experience Coordinator

2 days ago


Bury St, Suffolk, United Kingdom Optical Express Full time
Career Opportunity in Patient Services

We are looking for a highly skilled Patient Advisor to join our team at Optical Express in Bury St Edmunds. This is a fantastic opportunity for someone who is passionate about delivering exceptional patient care and has a strong commitment to customer service.

The successful candidate will have excellent communication skills, be able to work independently, and possess a high level of accuracy when maintaining patient records. In return, we offer a competitive salary of £24,000 (Pro Rata) + bonuses, a comprehensive pension scheme, and ongoing training and development opportunities.

Your day-to-day role will involve introducing patients to their optometrist, scheduling treatment dates for vision correction surgery, and discussing finance options. If you are a motivated and driven individual with a genuine passion for delivering exceptional patient care, we would love to hear from you.

Key Requirements:

  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
  • High level of accuracy when maintaining patient records


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