Patient Experience Coordinator

19 hours ago


Bury St, Suffolk, United Kingdom Compass UK & Ireland Full time
About the Role

We are looking for a skilled Patient Experience Coordinator to join our team at Compass Group UK&I. As a key member of our Patient Dining team, you will play a vital role in enhancing the patient experience and contributing to the delivery of high-quality care.

Your primary responsibilities will include providing menus, taking orders from patients, and supporting with dietary and allergen queries, ensuring accurate and efficient service delivery.

Key Responsibilities:
  • Provide menus, take orders from patients, and support with dietary and allergen queries, adhering to nutritional guidelines and protocols.
  • Prepare and deliver refreshments and meals for breakfast, lunch, and dinner service, maintaining a clean and organized kitchen environment.
  • Liaise with ward staff to meet patients' needs in a timely manner, promoting effective communication and teamwork, and ensuring seamless service delivery.
Requirements:
  • Awareness of food and hygiene standards, with the ability to maintain a high level of cleanliness and organization, adhering to strict protocols and procedures.
  • Passion for patient care and ability to communicate effectively with patients, visitors, and healthcare staff, demonstrating empathy and understanding, and building strong relationships.
  • Ability to work under pressure, individually, and as part of a team, with a flexible approach to meet business needs, being adaptable and responsive, and prioritizing tasks effectively.
Benefits and Rewards

We offer a competitive salary of £25,000 per annum, along with great perks and opportunities for learning and development within Compass Group UK&I, one of the UK's largest businesses.

This role is subject to a Disclosure & Barring Service check, with costs met by the employer.



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