Apprentice Customer Service Representative
4 weeks ago
Unlock Your Potential with Lexus
We are seeking ambitious individuals to join our team as Apprentice Customer Service Advisors. As a key member of our team, you will have the opportunity to develop your skills and knowledge in customer service, sales, and retail management.
Key Responsibilities:
- Welcome and greet aftersales customers to your Centre and ensure their experience is second to none
- Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
- Keep all your learning logs up to date and ensure that you are prepared for your learning reviews with your manager, mentor, and Learning & Development Advisor
- Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Toyota brand and attracting new customers
Person Specification:
This role requires you to be professional, have a smart personal appearance, and have high standards of verbal and written communication. You must be literate and numerate, with a desire to learn, and a genuine interest in offering excellent customer service.
What We Offer:
- Contributory Pension/life assurance scheme
- Training and on-going development
- Opportunity for career progression
- Plus other excellent benefits/incentives as expected of a large organisation
About Us:
Lexus is a leading luxury car brand, and we are passionate about delivering exceptional customer experiences. We are committed to providing our customers with the best possible service, and we are looking for talented individuals to join our team.
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