Receptionist - Hospitality Expert
3 weeks ago
We are seeking a highly skilled and enthusiastic Receptionist to join our team at Hotel Du Vin. As the first point of contact for our guests, you will be responsible for providing exceptional customer service and ensuring a warm and welcoming experience for all visitors.
Key Responsibilities:
- Manage front desk operations, including check-in, check-out, and guest services
- Provide accurate and efficient information to guests regarding hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues in a professional and courteous manner
- Process payments, handle cash and credit transactions, and maintain accurate records
- Collaborate with other departments to ensure seamless guest experiences
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask effectively
- Strong problem-solving and conflict resolution skills
- Basic math skills and accuracy with handling cash and credit transactions
- Availability to work a variety of shifts, including evenings, weekends, and holidays
What We Offer:
- Competitive hourly rate
- Opportunities for career advancement and professional growth
- Comprehensive training program
- Discounted room rates and other perks
- A dynamic and supportive work environment
About Us:
Hotel Du Vin is a leading hospitality brand known for its exceptional service, luxurious amenities, and commitment to sustainability. We are proud to offer a range of benefits and perks to our employees, including discounted room rates, comprehensive training, and opportunities for career advancement.
How to Apply:
If you are a motivated and customer-focused individual with a passion for hospitality, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your relevant experience and qualifications.
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Stratford-upon-Avon, Warwickshire, United Kingdom Hotel Du Vin Full timeReceptionist Job DescriptionWe are seeking a friendly and passionate Receptionist to join our team at Hotel Du Vin. As the face of our hotel, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.Key Responsibilities:Provide warm and welcoming service to guests, responding to their queries...
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